Play the role of “Agile Release Train Engineer” OR Program Manager managing cross skilled teams in assigned Agile Release Train (ART)
Be first line of defense to shield delivery teams from planned and unplanned needs for various purposes.
Collaborate with Transformation leadership team to develop Objective and Key Results (OKR’s) for L4 and below.
Manage intake process for the program and coordinate intakes through the phases of assessment, estimation & planning.
Manage scope change management practices and drive governance to ensure strong scope change control.
Manage Administration and Control of JIRA and Confluence
Drive and oversee coordination of cross-functional teams involved in the transformation to support all aspects of the program.
Manage the weekly forums of health measurement, dashboard generation, status reporting, risk monitoring, issue escalations, process audit & reporting.
Maintain the data sanity in tools like Jira, Confluence, Planview & SharePoint.
Organizers of cross ART collaborative sessions & cadences e.g. Retrospectives.
Drive alignment among delivery governance with organizational governance.
Establish quality standards to be followed across the teams.
Be the first line of integration with external teams for data measurement & data sharing e.g. L1 & L2 executive teams, Office of CTO, Office of CPO.
Be first line of integration with teams external to the program for cross dependency tracking e.g. with Insurance, Integration Services.
Monitor process adherence & activate remediation protocols where needed.
Provide support to other transformational services e.g. Organization Change Management, User Training, Knowledge Retention etc. using the data available in various tools.

Requirements

Bachelor’s degree in computer science, Engineering, Information Technology, or relevant area of study, or equivalent work experience
12+ years’ experience in engineering, engineering program management, technical program management, product management, or related area
Extensive experience using, managing, and supporting teams with Agile program management tools, such as Jira, Confluence, etc.
Master’s Degree in Computer Science, Engineering, Business Administration, or related area (preferred)
Certification in Project or Program Management such as PMP, etc. (preferred)
Certification in Lean-Agile practices, such as Certified Scrum Master or SAFe. (preferred)
Experience managing complex programs with solutions relying on cloud-native technologies. (preferred)
15+ years’ experience in engineering, engineering program management, technical program management, product management, or related area (preferred)
Extensive experience managing programs supporting Platform service-oriented or SaaS based solutions. (preferred)
Strong verbal and written communications skills with the ability to influence the enterprise. (preferred)
Experience of administration and control of use access, workflows, trackers in JIRA and Confluence (preferred).

Benefits

Immediate medical, dental, vision and prescription drug coverage
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off and the option to purchase additional vacation time.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Agile program managementscope change managementdata measurementdata sharingcloud-native technologiesSaaS solutionsprogram managementrisk monitoringprocess auditknowledge retention

Soft Skills

communication skillsinfluencecollaborationorganizational skillsleadershipproblem-solvingadaptabilityteam coordinationstakeholder managementfacilitation

Certifications

PMPCertified Scrum MasterSAFeLean-Agile practices