Perform classical and legacy SAP installations, SAP S/4 installations, upgrades, patches, applying support packages, system copies/refreshes and installation of add-on software components
Daily administration, monitoring, troubleshooting, and tuning of all SAP systems
Work with Vendors and partners and tune classical SAP and S/4 systems for optimal Performance
Work closely with other product teams to meet and maintain operational KPIs/SLAs
Participate in multi-landscape design solutions, architecture recommendations, and client strategies for continuous improvement
Develop, implement, and execute SAP BASIS and HANA DB policies and procedures to ensure the integrity and availability of SAP systems in support of the SAP applications
Provide Support and Guidance to the other Project and Development teams during the build, test and productive operation of project implementation
Perform setup and Configuration of Solution Manager Dashboards in order to monitor & administer the SAP systems
Support NA EWM warehouses related to SAP infrastructure issues (Printers, SLNet, Windows servers and RF devices)
Support Cloud initiatives (eg. GCP) to setup/migrate existing On-prem SAP solutions
Provide Production Support on a periodic 24x7 support with on-call responsibilities.

Requirements

Bachelor’s degree or foreign equivalent in Computer Science, Electrical and Electronic Engineering or a related field
7 years of progressive, post-baccalaureate experience in the job offered or a related occupation
7 years of experience with SAP landscapes and Support SLAs of the applications
Administration of SAP landscapes, monitoring and resolving issues related to critical alerts
Performing legacy SAP installations, SAP S/4 installations, upgrades, patches, applying support packages, and system copies/refreshes
Supporting Solution Manager ChaRM cycles
Supporting EWM warehouse printer issues
EWM performance KPIs of various transactions
Supporting GCP landscape for EWM issues.

Benefits

Immediate medical, dental, and prescription drug coverage
Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up child care and more
Vehicle discount program for employees and family members, and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year's Day
Paid time off and the option to purchase additional vacation time.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SAP installationsSAP S/4SAP BASISHANA DBSolution ManagerGCPEWMsystem copiestroubleshootingperformance tuning

Soft Skills

collaborationproblem-solvingcommunicationguidancesupportcontinuous improvementmonitoringadministrationproject managementoperational excellence

Certifications

Bachelor’s degree in Computer ScienceBachelor’s degree in Electrical EngineeringBachelor’s degree in Electronic Engineering