Ford Motor Company

Senior UX Product Manager

Ford Motor Company

full-time

Posted on:

Location Type: Hybrid

Location: DearbornMissouriUnited States

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Salary

💰 $112,000 - $215,000 per year

Job Level

Tech Stack

About the role

  • Define and execute a strategic roadmap for a suite of fleet management tools and insights modules, ensuring a unified and scalable user experience.
  • Conduct deep-dive user research to identify friction points in fleet workflows and translate those needs into high-impact product features.
  • Own the product lifecycle from ideation to launch, maintaining a prioritized backlog and authoring detailed PRDs.
  • Partner with Design to 'bring data to life,' creating insights modules that allow managers to quickly interpret KPIs and take immediate action.
  • Collaborate with Engineering to build a modular UI framework that provides a consistent experience across different fleet management functions.
  • Work closely with Operations, Account Management, and Marketing to ensure product releases align with business goals and customer expectations.
  • Lead product launches by facilitating training and communications for internal teams to ensure seamless customer adoption.
  • Ensure the fleet toolset integrates effectively within the broader digital ecosystem and supports multiple user personas.
  • Utilize usage analytics, NPS, and customer feedback to measure the success of specific modules and identify areas for iterative improvement.
  • Partner with Analytics teams to ensure proper site instrumentation, providing visibility into how fleet managers interact with specific tools.

Requirements

  • Bachelor's degree in business, Computer Science, Design, or related field
  • 5+ years of Product Management experience, preferably in B2B, or SaaS.
  • UX Focus: Proven track record of developing customer-facing interfaces and managing complex user personas.
  • Data Literacy: Demonstrated ability to translate large datasets into simplified, actionable dashboard experiences.
  • Matrix Navigation: Ability to lead through influence in a highly matrixed environment, managing multiple stakeholders and technical dependencies.
  • Familiarity with modern product tools: JIRA, Figma, Google Cloud, and GitHub.
  • Strong understanding of API-driven architectures and modular design systems.
Benefits
  • Immediate medical, dental, vision and prescription drug coverage
  • Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
  • Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
  • Vehicle discount program for employees and family members and management leases
  • Tuition assistance
  • Established and active employee resource groups
  • Paid time off for individual and team community service
  • A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
  • Paid time off and the option to purchase additional vacation time.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Product ManagementUser ResearchProduct Lifecycle ManagementData AnalysisAPI-driven ArchitecturesModular Design SystemsDashboard DevelopmentUser Experience (UX) DesignBacklog PrioritizationSite Instrumentation
Soft Skills
LeadershipCollaborationCommunicationInfluenceStakeholder ManagementCustomer FocusAnalytical ThinkingProblem SolvingAdaptabilityTraining Facilitation