Software Engineering Director
Ford Motor Company
full-time
Posted on:
Location Type: Hybrid
Location: Dearborn • Missouri • United States
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Job Level
Tech Stack
About the role
- Architect scalable, secure, and performant Salesforce CRM solutions aligned with Salesforce.com Standard Practices and Ford Pro’s Common Engineering Policies (CEP), including API standards, logging norms, and release management.
- Lead MuleSoft integration strategies to connect Salesforce with internal and external systems.
- Drive Agile product development practices using JIRA to manage backlog, sprints, releases, and retrospectives.
- Validate and refine target state architectures through usability testing, performance/load testing, and continuous improvement.
- Act as a consensus builder across other Ford Pro product groups
- Facilitate alignment on technical decisions, team allocations, and product lifecycle transitions.
- Promote transparency and shared accountability using progress reporting tools and OKR’s
- Champion Community of Practice (CoP) principles to ensure consistency in engineering and product management practices.
- Support financial and headcount forecasting through collaborative internal processes and related tools.
- Align product investments with strategic priorities and ensure efficient resource allocation.
- Participate in Tech Council reviews for budget approvals and product lifecycle decisions.
Requirements
- Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field or a combination of education and experience
- 12+ years of experience in enterprise CRM platforms, with at least 7 years in Salesforce architecture and development.
- Salesforce Platform Architecture (Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, Data Cloud)
- MuleSoft Anypoint Platform (API design, RAML, connectors, orchestration)
- RESTful API design and versioning
- CI/CD pipelines and release management, Copado Preferred
- Logging and monitoring standards (aligned with Ford Pro’s CEP)
- Cloud architecture validation and performance/load testing
- Usability testing and persona-driven design
- Git-based source control and repository management
- Tool proficiency: JIRA, Microsoft Teams, Miro
- Framework fluency: Salesforce Well-Architected Framework
- Cloud platform expertise: Google Cloud Platform (GCP) or similar cloud platform for hybrid and scalable integrations
- 3+ years of experience with MuleSoft integration and API-led connectivity.
- Proven experience leading cross-functional technical teams in Agile environments.
- Strong understanding of financial acquisition and resource planning processes.
- Demonstrated ability to lead through influence and build consensus across diverse teams.
Benefits
- Immediate medical, dental, vision and prescription drug coverage
- Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
- Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
- Vehicle discount program for employees and family members and management leases
- Tuition assistance
- Established and active employee resource groups
- Paid time off for individual and team community service
- A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
- Paid time off and the option to purchase additional vacation time.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Salesforce architectureMuleSoft Anypoint PlatformRESTful API designCI/CD pipelinesrelease managementcloud architecture validationperformance testingusability testingGit-based source controlSalesforce Well-Architected Framework
Soft Skills
leadershipconsensus buildingcollaborationtransparencyaccountabilityinfluencecross-functional team leadershipcommunicationstrategic alignmentresource planning