Lead Experience Designer
Ford Motor Company
full-time
Posted on:
Location Type: Hybrid
Location: Dearborn • Missouri • United States
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Salary
💰 $112,680 - $212,760 per year
Job Level
About the role
- Lead experience design project teams using design thinking methods to create vehicle experience concepts that solve for explicit and latent user needs while ensuring business success
- Ensure the human is at the center of all decisions by representing the user’s voice on project teams, acting as an interpreter of their values, needs and motivations
- Connect user insights to opportunities and solutions through design principles, journey maps, use case scenarios, jobs-to-be-done, and other strategy and design methods
- Clearly and persuasively communicate design recommendations to leaders and diverse stakeholders to create excitement and demonstrate the “why” behind the experiences
- Bring concepts to life by collaborating with partner teams to complete key deliverables for product development process milestones
Requirements
- Bachelor's in Industrial Design, Human Factors, Research, Anthropology, or related field
- 7+ years of relevant work experience in the design, development and launch of B2B or B2C facing physical products through human-centered design methods
- Master’s in Industrial Design, Human Factors, Research, Anthropology, or related field (even better)
- 2+ years' experience leading project teams (even better)
Benefits
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Applicant Tracking System Keywords
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Hard Skills & Tools
design thinkinghuman-centered designjourney mappinguse case scenariosjobs-to-be-doneproduct developmentexperience designproject leadershipB2B product designB2C product design
Soft Skills
communicationcollaborationpersuasionuser advocacystakeholder engagementproblem-solvingcreativitystrategic thinkingteam leadershipinsight interpretation