Ford Motor Company

Problem Resolution & Prevent Recurrence Supervisor

Ford Motor Company

full-time

Posted on:

Location Type: Hybrid

Location: Dearborn • Missouri • United States

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Salary

💰 $112,680 - $212,760 per year

About the role

  • Team Leadership & Mentoring: Oversee and mentor a team of engineers leading problem-solving efforts on high-impact quality concerns.
  • Collaborative Problem Solving: Drive a culture of "solving together." You will move away from independent-contributor silos, instead leveraging experts and cross-functional teams for data-backed insights.
  • Methodology & Logic Oversight: Leverage advanced problem-solving capabilities to identify specific root causes. Focus on understanding detection errors and judging if systemic prevent recurrence actions are appropriate and sufficient.
  • Process Standardization & Efficiency: Act as a champion for Lean Engineering and waste elimination. You will be responsible for the process standardization of the department to improve speed and quality.
  • Workload Management: Triage incoming work requests, prioritize "what matters" to deliver results, and assign resources effectively.
  • Documentation Review: Review and approve problem-solving documentation to ensure it meets high standards of technical logic and completeness.
  • Executive Communication: Present quality data in an informative and persuasive manner to upper management. This requires effective listening and the ability to translate complex data into actionable leadership summaries.
  • Operational Leadership: Facilitate weekly staff meetings and manage a travel cadence of up to 10% within North America.

Requirements

  • Education: Bachelor’s Degree
  • Experience: 5+ years in an engineering environment
  • Certifications: Six Sigma Green Belt certification.
  • Core Skills:
  • - Demonstrated Problem Solving proficiency (this is weighted heavily).
  • - Fact-based and data-driven analytical skills.
  • - Strong communication and effective listening skills.
  • - Mindset: Driven to deliver results with a focus on prioritizing high-impact matters.
  • Even Better You'll Have...
  • - Education: Bachelor’s Degree in Engineering (Mechanical, Electrical, Software, Systems, or related).
  • - Experience: 5+ years in an engineering environment, specifically with Design and Release (D&R) experience.
  • - Advanced Education/Certification: Master’s Degree in Engineering; Six Sigma Black Belt or Master Black Belt.
  • - Technical Knowledge:
  • - Functional technical knowledge and experience with duty cycle testing.
  • - Experience in requirement development and execution.
  • - Familiarity with Ford Quality Systems: FMA (DFMEA, RCL, Interfaces), G8D, DMAIC, and GPDS.
  • - Knowledge of Systems Engineering and regulatory familiarity.
  • Modern Tools: AI proficiency and LLM (Large Language Model) experience.
  • Management Style: Proven history of process standardization and applying Lean Engineering principles.
Benefits
  • Immediate medical, dental, vision and prescription drug coverage
  • Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
  • Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
  • Vehicle discount program for employees and family members and management leases
  • Tuition assistance
  • Established and active employee resource groups
  • Paid time off for individual and team community service
  • A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
  • Paid time off and the option to purchase additional vacation time.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
problem solvingdata analysisLean Engineeringduty cycle testingrequirement developmentexecutionSystems EngineeringDFMEADMAICGPDS
Soft Skills
team leadershipmentoringcollaborative problem solvingeffective communicationlistening skillsworkload managementprioritizationpresentation skillsanalytical skillsresult-driven mindset
Certifications
Six Sigma Green BeltSix Sigma Black BeltMaster Black Belt