Lead warranty failure analysis and resolution.
Support detailed design reviews with suppliers, to optimize and ensure high quality design meeting Ford’s standards.
Drive continuous improvements in products and internal processes.
Lead R/1000 reduction year over year
Review Connected Vehicle data and Dealer Claims to drive warranty reduction
Go-To for Problem Solving – Launch, Recall, Quality / Field Issues.
Interface with Display Application Engineers globally.
Ability to work in a cross functional team and influence delivery organizations backlog of work to prioritize and deliver quality.
Must have strong problem-solving skills and able to work well in cross functional teams to deliver software and hardware changes.

Requirements

Bachelor of Science degree or equivalent degree
5+ years of experience specialty with display design and validation.
Must possess deep technical background in display trouble shooting and failure analysis.
Experienced in Electronic Module Quality disciplines and processes.
Excellent program management skills, mentoring skills
Must possess strong written and oral communication skills.
Strong supplier relationship skills.
MS Degree in engineering or equivalent degree (Even better)
Experience in measuring display optical performance (Even better)
Experience working in LCD manufacturing environment (Even better)

Benefits

Immediate medical, dental, vision and prescription drug coverage
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off and the option to purchase additional vacation time.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

display designfailure analysistroubleshootingoptical performance measurementElectronic Module Qualityprogram management

Soft Skills

problem-solvingmentoringcommunicationsupplier relationship managementcross-functional teamwork

Certifications

Bachelor of Science degreeMaster's degree in engineering