Senior Manager, Product Operations and Performance
Ford Motor Company
full-time
Posted on:
Location Type: Hybrid
Location: Dearborn • Missouri • 🇺🇸 United States
Visit company websiteJob Level
Senior
Tech Stack
Tableau
About the role
- Support business planning with data-driven input and performance forecasts. Partner with Product Leadership to integrate performance insights into goal setting, ensuring resources are allocated to initiatives with proven impact.
- Lead and manage all metric-focused reporting for core operational rituals (Monthly Business Reviews, BURs, and Product Days). Drive the organizational shift toward an input-metric-focused approach by establishing links between initiatives and leading indicators.
- Synthesize complex performance data to generate clear, actionable insights on user behavior and product value. Own the end-to-end process for analyzing the impact of newly launched features against KPIs. Establish and govern the single source of truth for key indicators (e.g. MAU, engagement, LTV).
- Oversee the management and optimization of the product analytics tech stack (e.g., Amplitude), ensuring teams have access to best-in-class data. Identify and flag gaps in data instrumentation or quality, collaborating with data teams to address needs.
Requirements
- Bachelor's degree in a quantitative field (e.g., Business Analytics, Statistics, Economics, Computer Science) or equivalent practical experience. Master's degree preferred.
- 5+ years of experience in Product Operations, Product Analytics, or Business Intelligence within a digital product environment, with a proven track record of measuring post-launch success.
- Expertise in separating signal from noise in complex datasets and building compelling narratives for executive leadership.
- 2+ years of deep experience with product analytics tooling (e.g., Amplitude) and data visualization platforms (e.g., Tableau, Power BI, Looker).
- Possesses the executive presence to hold the organization accountable for results and the interpersonal skills to be seen as a trusted partner by Product Managers.
- Strong analytical, problem-solving, and communication skills, with the ability to influence and collaborate effectively with stakeholders at all levels.
Benefits
- Immediate medical, dental, vision and prescription drug coverage
- Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up childcare and more
- Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
- Vehicle discount program for employees and family members and management leases
- Tuition assistance
- Established and active employee resource groups
- Paid time off for individual and team community service
- A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
- Paid time off and the option to purchase additional vacation time.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysisperformance forecastingKPI measurementdata visualizationquantitative analysisproduct analyticsbusiness intelligencesignal processingnarrative buildingdata instrumentation
Soft skills
analytical skillsproblem-solvingcommunication skillsinfluencingcollaborationinterpersonal skillsexecutive presencetrust buildingleadershipstakeholder management