Act as VO customer plants key contact; lead 8D problem-solving teams and communicate plant actions
Support plant SQDCME objectives: reduce Pulls, PPM, R/1000 and Contamination
Provide daily support of Production activities and attend AM production meetings
Lead Dept QOS meetings and conduct required QOS audits (PCA, Department, SPC, DCP, etc.)
Support external quality audits (QOS, Contamination, Heat Treat, Weld)
Lead process variation reduction and problem-solving (Global 8D, DMAIC, Kaizen)
Schedule and drive Capability and Gage R&R studies and report MQOS metrics
Implement new or modified PTO, Corporate, Quality Systems standards, and plant QOS best practices
Interface closely with Incoming Quality for supplied part issues and concerns
Verify compliance to ES, DCP and product testing; facilitate reaction plans and risk assessments
Support PTC and DCP meetings; respond to FQAs, PQAs, VO Pulls, Warranty, Road Test, and Contamination failures
Train production staff on quality control procedures and supervise QOSC(s) and Quality Liaison(s)
OBL Campaign Management
Requirements
Bachelor’s Engineering Degree or Equivalent Experience
Minimum of five years of manufacturing or quality experience
Ability to work independently and make decisions with minimal supervision
Ability to lead cross-functional groups to resolve concerns
Strong written and oral communication skills (presenting to leadership and engaging with 3rd party suppliers)
High level of analytical and statistical skills to trend quality data and take appropriate actions
Ability to positively influence change
Ability to handle complex issues and multi-task
Strong organizational skills
Proficiency in Outlook, Excel, and PowerPoint; understanding of Business Objects, SharePoint, and other Ford-specific software
Must be legally authorized to work in the United States; visa sponsorship is not available
Preferred: Warranty, Production, and/or Manufacturing Quality experience; Black Belt or Green Belt Certification; Knowledge of Assembly and Machining Processes; experience with GSAR, Global 8D, Statistical Tools, Data Analytics and BSAQ