Forbright Bank

Manager, Servicing Analytics

Forbright Bank

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $95,000 - $110,000 per year

Tech Stack

About the role

  • Deliver reporting, analytics, and insights for portfolio performance
  • Present analysis and insights to senior management and clients, which include large financial institutions and investors
  • Uncover and analyze data sets of structured, semi-structured, and unstructured data to discover insights
  • Collaborate with business partners across all of Solar Servicing to deliver business value and optimize processes and performance
  • Develop and provide standardized reporting that enables business leaders and high performing teams to deliver the superior portfolio performance
  • Drive insights into process improvements that enable the team to monitor processes, vendor performance, and ultimately improve portfolio performance
  • Design and analyze A/B tests to identify the most successful program and process designs to achieve superior performance
  • Analyze historical performance data to assist in forecasting performance
  • Maintain documentation on reporting and analysis
  • Perform other duties as assigned

Requirements

  • Bachelor’s Degree required
  • Minimum of 4 years of analytics experience required
  • Experience using analytics tools such as Snowflake, Python, SQL, Excel, and/or Business Objects within operational environments required
  • Demonstrated application of insights to improve business outcomes
  • Experience transforming data and knowledge into effective presentation of insights and recommendations for stakeholders; Ability to clearly communicate complex concepts
  • Excellent verbal, written, and interpersonal communication skills
  • Strong organizational skills and attention to detail
  • Outstanding problem-solving and time management skills
  • Self-motivated, self-directed, and results-oriented
  • Adaptable and able to multitask in a fast-paced environment
  • Can work independently and within a team; solution-oriented with a collaborative approach
Benefits
  • Comprehensive health, dental, and vision plans
  • 4 weeks PTO
  • 401k + company match
  • Metro SmartTrip benefits ($50/mo)
  • Remote or hybrid work schedules for most positions
  • Incentives for purchasing solar panels, electric vehicles, biking to work, etc.
  • Paid subscriptions to Veterans Compost, Capital Bikeshare, Imperfect Foods reimbursement, and more!
  • Best Workplaces for Commuters 2023 & 2024 winner
  • The Washington Post Top Workplaces 2023, 2024, and 2025 winner
  • American Banker Best Banks to Work For 2023 winner
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
analyticsdata analysisA/B testingforecastingreportingdata transformationpresentation of insightsprocess improvementvendor performance analysisperformance monitoring
Soft Skills
communication skillsorganizational skillsattention to detailproblem-solvingtime managementself-motivatedresults-orientedadaptabilitymultitaskingcollaboration
Certifications
Bachelor's Degree