
Manager, Servicing Analytics
Forbright Bank
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $95,000 - $110,000 per year
About the role
- Deliver reporting, analytics, and insights for portfolio performance
- Present analysis and insights to senior management and clients, which include large financial institutions and investors
- Uncover and analyze data sets of structured, semi-structured, and unstructured data to discover insights
- Collaborate with business partners across all of Solar Servicing to deliver business value and optimize processes and performance
- Develop and provide standardized reporting that enables business leaders and high performing teams to deliver the superior portfolio performance
- Drive insights into process improvements that enable the team to monitor processes, vendor performance, and ultimately improve portfolio performance
- Design and analyze A/B tests to identify the most successful program and process designs to achieve superior performance
- Analyze historical performance data to assist in forecasting performance
- Maintain documentation on reporting and analysis
- Perform other duties as assigned
Requirements
- Bachelor’s Degree required
- Minimum of 4 years of analytics experience required
- Experience using analytics tools such as Snowflake, Python, SQL, Excel, and/or Business Objects within operational environments required
- Demonstrated application of insights to improve business outcomes
- Experience transforming data and knowledge into effective presentation of insights and recommendations for stakeholders; Ability to clearly communicate complex concepts
- Excellent verbal, written, and interpersonal communication skills
- Strong organizational skills and attention to detail
- Outstanding problem-solving and time management skills
- Self-motivated, self-directed, and results-oriented
- Adaptable and able to multitask in a fast-paced environment
- Can work independently and within a team; solution-oriented with a collaborative approach
Benefits
- Comprehensive health, dental, and vision plans
- 4 weeks PTO
- 401k + company match
- Metro SmartTrip benefits ($50/mo)
- Remote or hybrid work schedules for most positions
- Incentives for purchasing solar panels, electric vehicles, biking to work, etc.
- Paid subscriptions to Veterans Compost, Capital Bikeshare, Imperfect Foods reimbursement, and more!
- Best Workplaces for Commuters 2023 & 2024 winner
- The Washington Post Top Workplaces 2023, 2024, and 2025 winner
- American Banker Best Banks to Work For 2023 winner
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
analyticsdata analysisA/B testingforecastingreportingdata transformationpresentation of insightsprocess improvementvendor performance analysisperformance monitoring
Soft Skills
communication skillsorganizational skillsattention to detailproblem-solvingtime managementself-motivatedresults-orientedadaptabilitymultitaskingcollaboration
Certifications
Bachelor's Degree