Senior User Researcher II, Internationalization
AuditBoard
UX Research Lead
Forbes
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇬🇧 United Kingdom
Visit company websiteJob Level
Senior
Tech Stack
Tableau
About the role
- Oversee the complete research lifecycle for multiple consumer insight programs from research design and data collection to analysis, synthesis, and strategic recommendations.
- Partner with product, marketing, and growth teams to shape roadmaps, ensuring business solutions align with deep consumer understanding and market realities.
- Deliver findings as testable directives, as well as closing the loop on tests that ship by analyzing results and documenting clear patterns.
- Surface what people need when making financial decisions and ensure that understanding informs everything from content strategy to product development.
- Track evolving financial behaviors, cultural shifts, and competitor moves to position Forbes Advisor for growth.
Requirements
- 5-7 years of experience in UX Research, Consumer Insights, or Service Design.
- Experience should include both quantitative methods (survey design, segmentation, choice modeling) and qualitative methods (focus groups, in-depth interviews, ethnographic research).
- Consumer marketplace or complex decision-making experience (e-commerce, travel, financial services, health etc).
- Familiarity with research tools and platforms.
- Experience with Google Analytics, Tableau, survey platforms, and statistical analysis software is a plus.
- Proven track record of delivering research findings as testable directives with clear priorities and rationale with at least 3-4 research projects with clear methodology, findings, and business impact.
Benefits
- Competitive salary
- Medical, dental and vision coverage
- 35 Days of PTO (Including Bank Holidays)
- Disability coverage
- Employee assistance program
- Paid parental leave program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
UX ResearchConsumer InsightsService Designquantitative methodsqualitative methodssurvey designsegmentationchoice modelingfocus groupsethnographic research
Soft skills
strategic recommendationscollaborationanalytical thinkingcommunicationproblem-solvingprioritizationsynthesis