FoodGenius Labs GmbH

Administration

• Management and administration of our server landscape (Linux and Windows) as well as the IT infrastructure for our company, our customers and partner organizations.
• Ensuring smooth operation of servers and networks.
• Technical support for hardware and software, including maintenance of workstations and configuration of devices such as Raspberry Pi.
• Collaboration within the team and participation in on-call duty.

System Administrator

Customer Support

• Provide support to users of our FoodGenius software solution and assist employees of our company and our parent company Glückliche Gäste GmbH
• Maintain and service IT infrastructure — both internally and at customer sites
• Provide telephone support, including handling complex inquiries, always with a solution-oriented approach
• Participate in an on-call rotation with the team to ensure our service commitment outside regular business hours

System Administrator

IT Support Specialist