foodforecast

Enterprise Account Manager

foodforecast

full-time

Posted on:

Location Type: Remote

Location: Germany

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About the role

  • Overall responsibility for selected enterprise customers — from pilot phase through rollout to long-term scaling
  • Managing complex customer projects in close collaboration with internal teams (Dev, Data, Customer Success)
  • Primary point of contact for senior stakeholders on the client side (including C-level, program and project owners)
  • Ensuring structured, professional communication and excellent expectations management
  • Translating customer requirements into clear project plans, milestones and implementation priorities
  • Identifying upsell, cross-sell and expansion opportunities within existing enterprise accounts
  • Supporting contract negotiations and the development of enterprise pricing models
  • Actively contributing to the development of our enterprise account and project management structures

Requirements

  • Several years of experience in Key Account Management or Enterprise Customer Management — ideally in a SaaS environment
  • Proven experience in managing complex customer projects (e.g., rollouts, integrations, international setups)
  • Strong confidence in dealing with enterprise customers and decision-makers at senior and C-level
  • Structured, solution-oriented work style with strong commitment and an ownership mentality
  • Ability to communicate technical and data-driven topics clearly and persuasively
  • Experience collaborating with cross-functional, international teams
  • Excellent German (at least C1) and good English (at least B2) language skills, both written and spoken.
Benefits
  • Flexible working hours
  • Home office (remote work)
  • Family-friendly atmosphere
  • Responsibility for own projects
  • Opportunity to actively contribute to shaping the company
  • Exciting and responsible tasks in a fast-growing company
  • Significant development and growth opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Key Account ManagementEnterprise Customer ManagementProject ManagementSaaSContract NegotiationPricing ModelsCustomer Requirements TranslationRolloutsIntegrationsInternational Setups
Soft Skills
CommunicationExpectations ManagementSolution-oriented Work StyleOwnership MentalityPersuasive CommunicationCollaborationConfidence in Dealing with Senior StakeholdersStructured Work StyleCommitmentCross-functional Teamwork