Fold Health

Director of Implementations

Fold Health

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Lead

About the role

  • Lead enterprise implementations for value-based care organizations nationwide
  • Define and continuously improve a scalable, repeatable implementation methodology
  • Serve as executive owner for all active implementations, accountable for timelines, quality, and outcomes
  • Lead go-live planning, execution, and early performance monitoring to ensure smooth adoption
  • Navigate complex provider organizations with multiple departments, sites, lines of business, and governance structures
  • Act as the single point of accountability across Product, Engineering, Data, Integrations, QA, Sales, and Customer Success
  • Ensure operational, clinical, and technical readiness, including workflows, staffing models, and integrations
  • Define success metrics such as time-to-go-live, adoption readiness, and early value realization
  • Develop playbooks, templates, and internal tooling to standardize delivery
  • Build, mentor, and scale a high-performing Implementation team

Requirements

  • 10+ years in healthcare technology implementations, program management, or professional services
  • 7+ years implementing enterprise platforms for provider organizations, ACOs, MSOs, or health systems
  • 5+ years working with value-based care, risk-based arrangements, or population health programs
  • Proven ability to lead cross-functional teams without direct authority
  • Strong executive presence with experience engaging C-level and clinical leaders
  • Comfortable operating in high-growth, ambiguous environments
  • Willingness to travel to customer sites as needed
  • Preferred experience implementing platforms integrated with EHRs
Benefits
  • Travel required ~25-40%
  • Significant ownership and visibility
  • Fast-moving environment with autonomy
  • Work closely with a smart team
  • Improve healthcare provider operations
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
healthcare technology implementationsprogram managemententerprise platformsvalue-based carerisk-based arrangementspopulation health programscross-functional team leadershipgo-live planningperformance monitoringintegration with EHRs
Soft Skills
executive presencementoringaccountabilitycommunicationadaptabilityproblem-solvingteam buildingstakeholder engagementorganizational skillsleadership