Focusrite

Administration

• Manage IT support requests by creating, prioritizing and escalating support tickets
• Collaborate with the UK IT team to develop processes, systems and applications
• Create detailed technical documentation and end-user documentation
• Act as the point of contact for local IT vendors
• Monitor local IT security implementations, compliance and budget planning
• Plan and execute infrastructure migrations (e.g., from on-premises to SharePoint Online).

IT System Administrator, Microsoft

Full-stack Engineer

• You will be collaborating closely with cross-functional and multi-cultural teams across the company and external partners, to define, prototype and develop products from early sketches on to market introduction and maintenance.
• On a day-to-day basis you’ll be responsible for providing the firmware code for our hardware products, including evaluation of new technologies, debugging prototype hardware and ensuring your code is suitable for mass production and complies with latest market regulations (CE, FCC, CRA etc.). You'll have the opportunity to shape the direction of our embedded projects and you’ll be involved in the project's lifecycles. You’ll be refining product specifications, producing innovative designs and solutions and engaging with a multi-discipline team. You’ll be planning your activities, estimating your work and collaborating to meet deadlines and product requirements as well as working hands-on at functional prototypes and evaluation boards to debug and test electronic hardware designs with your code on it.
• Individual and team development is important, and we’ll support you as you look for ways to grow and improve your personal knowledge and skills. We’ll also be looking for you to own and help improve our approach to embedded software engineering, including best practices, processes, and tools. There will also be opportunities to share knowledge and practices with all companies across the Focusrite group.

Embedded Software Engineer – ADAM Audio

Accounts Receivable

• Manages all functions of Accounts Receivable, including day-to-day functions as well as any journal entries, reporting, or reconciliations during month end close.
• Process credit applications for customers requesting terms, including reaching out to references, reviewing Reimer reports, recommending a credit limit for approval to Controller, and updating customer record accordingly.
• Gather and review resale certificates for customers and ensure customer record is set up in the system accordingly; monitor expiration dates of certificates to ensure there is always a valid copy on file.
• Upload all customer payments (checks, ACH, wire, credit card, etc) into the system & apply to correct customer and invoice(s).
• Collect prepayments from customers who don’t have terms and complete invoice application once orders are shipped.
• Continually monitor and review open AR; send collections emails to customers for past due balances and escalate as needed.
• Review orders on hold to determine if any are able to be released for shipment; work with sales team to ensure held orders are able to ship out in a timely manner.
• Process manual upload of invoices into customer portals.
• Process any customer credits not pertaining to returns (dealer financing, co-op, etc).
• Maintain a good relationship with customers by responding to all inquiries in a timely manner and resolving any account discrepancies.
• Post month end journal entries pertaining to AR (demo recon, financing accruals, etc).
• Prepare month end AR reconciliation report.
• Continually monitor processes and raise issues or suggestions to controller where improvements are needed.
• Any ad hoc reporting or tasks as requested by controller or assistant controller.
• Assist with special projects as needed.

IT System Administrator, Microsoft

Embedded Software Engineer – ADAM Audio

Accounts Receivable Specialist