Focus Group

Controller

• Building rapport with customers and agreeing payment deadlines in line with set time frames
• Identifying and analysing the root causes of collection delays
• Requesting restriction of services where required
• Carrying out reconciliations
• Negotiating payment plans with customers
• Logging customer queries promptly and routing them to the right department
• Answering queries directly wherever possible
• Processing administration and liquidation claims

Credit Controller

Financial Planning and Analysis

• Helping build the annual business plan, regular forecasts, and management reporting
• Delivering insight and analysis that helps the business hit its strategic goals
• Supporting commission management and analysis of commission systems
• Developing KPIs and metrics that track performance against strategy
• Driving scenario modelling and planning, including capex forecasting
• Extracting and combining data from multiple systems to build a clear picture
• Supporting wider projects across the finance function

Credit Controller

Graduate FP&A Analyst