Meeting with prospective and existing customers (remotely and face-to-face) to understand their technical and business needs
Designing tailored solutions across Microsoft 365, Azure, networking, and cyber products
Producing high-quality proposals including solution overviews, network diagrams, statements of work, and pricing
Presenting solutions confidently, articulating cost savings and business benefits to both technical and non-technical audiences
Supporting the sales team throughout the deal cycle and ensuring a smooth handover to delivery

Requirements

Proven experience in a technical pre-sales, support, or delivery role – ideally within an MSP environment
Strong working knowledge of M365, Azure, AVD, Windows Server, HPE/Meraki/SonicWALL networking, and cyber products (MS Defender, Bitdefender, Vulnerability Scanning, Pen Testing)
Experience scoping and designing solutions for SME businesses
A natural communicator who can translate technical complexity into business language
Full UK driving licence and willingness to travel occasionally

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Microsoft 365AzureAVDWindows ServerHPEMerakiSonicWALLMS DefenderBitdefenderVulnerability Scanning

Soft Skills

communicationpresentationcustomer engagementsolution designtechnical translation