Onboard, mentor, and develop Pre-Sales team members through active coaching and performance monitoring
Identify skill gaps and recommend targeted training to build capability
Foster a culture of technical excellence, collaboration, and continuous learning
Support KPI monitoring including win rates, deal velocity, proposal quality, and margin protection
Demonstrate exemplary behaviours and uphold established technical standards
Lead customer discovery meetings to uncover technical and business requirements
Design and document compelling technical solutions including network diagrams, configurations, and architecture overviews
Lead or co-lead RFP responses with technically robust and commercially competitive proposals
Provide quality assurance on proposals, commercial documentation, and technical designs
Support strategic bid/no-bid decision-making
Develop playbooks, templates, and best practice repositories to standardise approaches
Work with Product and Technical teams to create discovery, scoping, and solution design templates
Ensure smooth sale-to-delivery transitions through clear documentation and handovers
Conduct win/loss analysis to continuously improve positioning and delivery
Mentor the team on proposal writing, solution design, and customer engagement techniques
Provide product feedback to influence roadmap and new offerings
Ensure all solutions are technically viable, properly scoped, and commercially sound
Build customer trust through a consultative, customer-centric approach
Validate that solutions align to business outcomes and deliver measurable value

Requirements

Extensive technical expertise in solution design and delivery, particularly Microsoft 365, Azure, networking, cybersecurity, and infrastructure solutions
Deep understanding of managed IT and cybersecurity service delivery models for SME and mid-market customers
Significant pre-sales experience winning complex deals and designing solutions aligned to business outcomes
Strong commercial acumen including MSP pricing models, margin management, and deal structuring
Proven track record producing compelling proposals, business cases, and competitive RFP responses
Exceptional written and verbal communication skills with ability to simplify complex concepts
Consultative, customer-centric approach with proven ability to build trust with stakeholders
Demonstrated people leadership capability with ability to mentor, develop, and motivate team members
Approachable style that supports less experienced colleagues in developing their capabilities
Previous experience in a Pre-Sales Team Lead or Senior Pre-Sales Consultant role (desirable)
Experience working within a high-growth IT Managed Services Provider (desirable)
Industry certifications (Microsoft, Cisco, security frameworks) (desirable)

Benefits

Competitive package: up to £57,500 basic salary with >£70,000 OTE
Remote working from anywhere in the UK
Player-manager role combining technical delivery with leadership development
Opportunity to shape Pre-Sales function and establish best practices
Work with cutting-edge technologies across cloud, security, and infrastructure
Be part of a high-growth, Hg Capital-backed organisation
Career progression in a scaling business
Collaborative culture focused on continuous learning and development

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

solution designMicrosoft 365Azurenetworkingcybersecurityinfrastructure solutionsproposal writingRFP responsesKPI monitoringwin/loss analysis

Soft Skills

mentoringcoachingcommunicationcollaborationcustomer-centric approachtrust buildingleadershipperformance monitoringsimplifying complex conceptsapproachable style

Certifications

Microsoft certificationsCisco certificationssecurity frameworks