Salary 💰 $80,061 - $132,099 per year
About the role Support the delivery of competitive, secure, and user-friendly merchant services solutions that drive business growth Assist with gathering and prioritizing product requirements from stakeholders Collaborate with internal and external teams (engineering, design, marketing, compliance, legal, operations) to move initiatives forward Contribute to analysis of market trends and the competitive landscape Help track product performance metrics and provide updates to business leaders Conduct research to better understand customer needs and support product decision-making Assist in executing tactical work related to product operations Identify and recommend opportunities to streamline or scale support duties across the organization Pursue ongoing learning to build subject matter expertise in payments and merchant services Provide support in managing vendor relationships and contract-related activities Review vendor bulletins, summarize impacts, and support teams in developing response plans Contribute to maintaining product roadmaps and tracking progress against milestones Assist business leaders with pricing and go-to-market strategy discussions Help ensure compliance with payment industry standards, financial regulations, and risk controls Requirements Bachelor’s degree in business, finance, or related field 1-3 years of experience in merchant or financial services Aptitude for understanding banking regulations and compliance functions Deep familiarity with merchant services, payment processing, POS systems, payment gateways, payment networks, and related technologies Use data to drive product improvements and strategic decisions Time management and prioritization to meet deadlines and business goals Ability to present product updates and influence decision-making Creative thinking to identify new product opportunities and address merchant challenges Ability to anticipate market changes and innovate accordingly Collaborative and effective team player Medical, Dental, Vision Insurance 401k, With Matching Contributions Time Off Programs Health Savings Account (HSA)/Dependent Care Employee Banking Growth Opportunities Tuition Assistance Short-Term/Long-Term Disability Insurance Copy Applicant Tracking System Keywords Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills product requirements gathering market analysis product performance metrics vendor relationship management pricing strategy go-to-market strategy data analysis payment processing POS systems payment gateways
Soft skills time management prioritization presentation skills creative thinking collaboration influence decision-making anticipation of market changes problem-solving effective communication team player
Certifications Bachelor’s degree in business Bachelor’s degree in finance