Product Manager

• Support the delivery of competitive, secure, and user-friendly merchant services solutions that drive business growth
• Assist with gathering and prioritizing product requirements from stakeholders
• Collaborate with internal and external teams (engineering, design, marketing, compliance, legal, operations) to move initiatives forward
• Contribute to analysis of market trends and the competitive landscape
• Help track product performance metrics and provide updates to business leaders
• Conduct research to better understand customer needs and support product decision-making
• Assist in executing tactical work related to product operations
• Identify and recommend opportunities to streamline or scale support duties across the organization
• Pursue ongoing learning to build subject matter expertise in payments and merchant services
• Provide support in managing vendor relationships and contract-related activities
• Review vendor bulletins, summarize impacts, and support teams in developing response plans
• Contribute to maintaining product roadmaps and tracking progress against milestones
• Assist business leaders with pricing and go-to-market strategy discussions
• Help ensure compliance with payment industry standards, financial regulations, and risk controls

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