FNBO

Analyst

• The Credit Analyst II is responsible for performing financial analysis pertaining to commercial, agricultural, and real estate lending customers
• Critically and independently analyze moderately complex credit requests
• Ensure compliance with loan policy and compliance standards
• Conduct extensive credit analysis including independent preparation of loan presentation packets
• Demonstrate strong working knowledge of all related FNNI computer systems
• Perform collateral analysis including margin, loan-to-value calculations
• Assist lenders with ongoing monitoring of loan covenants and borrowing base certificates
• Maintain complete and accurate file documentation

Analyst II, Credit Analysis

Procurement

• Execute comprehensive vendor lifecycle management processes from onboarding to offboarding
• Conduct thorough vendor due diligence and risk assessments according to established frameworks
• Track and report on vendor compliance with security and regulatory requirements
• Maintain accurate vendor documentation, including assessments and vendor data
• Implement standardized vendor management workflows and operational procedures
• Document and track vendor issues, ensuring timely resolution through appropriate channels
• Prepare regular reports on vendor performance, risk status, and operational metrics for stakeholders
• Maintain vendor management systems with current and accurate information

Senior IT Portfolio Vendor Management Analyst

Financial Planning and Analysis

• Provide comprehensive support to both the Issuance Specialist and CD Specialist
• Draft preliminary deal documents for Issuance Specialist
• Independently manage select bond transactions
• Serve as the primary liaison among attorneys, issuer, internal teams throughout the bond issuance process
• Calculate and confirm wire amounts for bond closings
• Communicate with counties to request required data, prepare letters/forms/draft emails, and file returned documents
• Maintain accurate books and records related to the bond issue and ensure all parties have signed off

Associate I, Public Finance

• Supporting the maintenance and implementation of business strategies within a rules engine
• Apply advanced knowledge to design business strategies for implementation
• Be knowledgeable in decision engine systems to design strategies
• Lead/participate on cross-functional teams to recommend solutions
• Effectively communicate design elements to Business Units
• Build and execute complex test plans to test new strategies
• Keep detailed log of criteria or related changes within the rules engine
• Identify opportunities for increased efficiency and productivity within supported business units
• Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program.

Senior Analyst, Decision Engines

Product Manager

• Support the delivery of competitive, secure, and user-friendly merchant services solutions that drive business growth
• Assist with gathering and prioritizing product requirements from stakeholders
• Collaborate with internal and external teams (engineering, design, marketing, compliance, legal, operations) to move initiatives forward
• Contribute to analysis of market trends and the competitive landscape
• Help track product performance metrics and provide updates to business leaders
• Conduct research to better understand customer needs and support product decision-making
• Assist in executing tactical work related to product operations
• Identify and recommend opportunities to streamline or scale support duties across the organization
• Pursue ongoing learning to build subject matter expertise in payments and merchant services
• Provide support in managing vendor relationships and contract-related activities
• Review vendor bulletins, summarize impacts, and support teams in developing response plans
• Contribute to maintaining product roadmaps and tracking progress against milestones
• Assist business leaders with pricing and go-to-market strategy discussions
• Help ensure compliance with payment industry standards, financial regulations, and risk controls

Senior Associate, Merchant Services Product Manager

DevOps Engineer

• Lead ITSM practices including change, incident, problem and knowledge management
• Lead major incident response calls and help resolve issues.
• Lead the Change Management process ensuring change preparedness
• Lead the Problem management process and perform problem review analysis
• Assist in monitoring FNBO systems/applications and follow best practices for proactive monitoring and resolution.
• Participate in the on-call rotation to respond to incidents in a timely manner.
• Support performance optimization efforts to ensure system peak performance and customer satisfaction.
• Assist in conducting Post-Mortems after major incidents to help identify root causes and prevent future issues.
• Collaborate with Application Development teams on deployment pipeline maintenance.
• Contribute to the growth of the Site Reliability Engineering practice.
• Perform Operational Readiness review and validate ready for implementation
• Provide Knowledge Management leadership
• Create executive reports on identified team KPI’s monthly

Site Reliability Engineer – ITSM

• Maintain and optimize our on-premise Finance environment, ensuring business configurations, batch scheduling, and performance optimizations are completed and incidents resolved for stakeholders in a timely manner
• Design and develop new functionalities and reports to meet business requirements
• Support the strategic implementation and transition to SaaS environments
• Provide technical expertise for financial analytics applications
• Lead/participate in generative AI initiatives within the Enterprise Platforms technology ecosystem
• Collaborate with cross-functional teams to ensure seamless system operations

Software Engineer – Financial Platforms

Director

• Manage credit losses of assigned portfolios
• Independently initiate, conduct and manage complex credit risk projects, including project design data collection, analysis, summarization, presentation of results and recommendations, and implementation support
• Collaborate with credit management and other business functions to ensure the bank meets the customer needs.
• Monitor and evaluate performance of assigned portfolio credit risk strategies.
• Work with internal teams to develop new strategies by analyzing and evaluating data and utilizing various statistical and analytical techniques and tools
• Lead or manage the implementation of new and modified strategies
• Support new products or features of assigned portfolios

Director, Credit Risk

• Perform credit analysis and underwriting on Commercial Credit Card applications
• Decision large Commercial Card applications using established and sound credit practices
• Prepare loan memorandums, risk rating matrices, and financial analysis
• Provide an exceptional customer experience to internal and external customers
• Ensure credit analysis and related documentation are completed accurately and timely
• Understand and comply with bank policies and applicable laws and regulations

Analyst I, Credit Analysis

Scrum Master

• As a Scrum Master within First National Information Technology group, you will be accountable for building high performing Agile teams and ensuring the completion of Team deliverables.
• Facilitate agile activities and meetings - including daily stand-ups, sprint planning, sprint demos, and retrospectives.
• Guide the team on Agile principles and values to enable and promote self-organization.
• Ensure tools and processes are documented and available for team use.
• Work with Product Owners to understand the product road-map, priorities, and schedules to guide delivery.
• Lead team to make realistic and achievable delivery commitments using standard agile metrics and reporting techniques.
• Manage execution for your team.
• Solicit and use input to evolve the delivery system to improve velocity and quality.
• Build and support a strong team dynamic where people thrive and inspire each other.
• Build trusted relationships with key stakeholders to manage expectations.
• Proactively identify, track, and resolve impediments that could impact team velocity.

Sales

• Perform regular remote communication to dealerships within assigned territory to: Establish and maintain positive relationships with key dealership personnel (Dealer Principal, General Manager, Finance Manager, Parts Manager and Service Manager)
• Increase awareness of credit product by meeting virtually with prospective dealerships and non-engaged personnel within participating dealerships
• Coordinate virtual credit card product and promotion training sessions for new dealers and/or dealer employees; performing training if required
• Maintain regular contact schedule with participants, prospects and partner field management to ensure consistent/increased production
• Meet production and growth requirements and objective
• Regularly partner with regional sales teams within partner, and partner-vendor organizations to secure new dealer agreements, and increase engagement from existing dealers
• Participate in National and regional partner tradeshows/events, and applicable field organization meetings to promote the credit card program
• Ensure any compliance issues are addressed with dealers within territory
• Some travel may be required to visit high opportunity dealers in assigned territory (approximately two to three weeks per month)
• Document results and duties in Salesforce and other documentation as needed
• Complete all required administrative work (timecards, reporting, calendars, etc.) in a thorough and timely manner

Regional Sales Manager

• The Director of UDAAP Prevention will oversee all aspects of the UDAAP Prevention and Enhanced Vendor Management programs.
• Serve as the subject matter expert for UDAAP, FDCPA, TCPA and Title X of Dodd Frank related to service providers.
• Interact with key stakeholders to set direction for the Programs, provide advice and guidance and assert credible challenge.
• Regulatory Change Management: Provide regulatory advice, monitor regulatory landscape, establish implementation requirements, conduct reviews of new products and business initiatives, maintain program artifacts, provide direction on vulnerable populations.
• Compliance Training: Develop UDAAP, FDCPA, TCPA and Enhanced Vendor Management training for various business units.
• Compliance Controls: Advise on adequacy of risk statements within the UDAAP Assessment, administer action plans, implement Corporate Compliance Testing Standards, document work papers and issues in Archer, develop and monitor key risk indicators.
• Compliance Issues and Corrective Action: Implement and adapt remediation standards, approve action plans and validate implementation, ensure visibility and reporting regarding action plans or key risk indicators.
• Complaints: Evaluate complaints to identify areas of improvement.
• Regulatory Examinations/Audits: Provide information for regulatory exams and internal audits, discuss decisions with regulators.
• Leadership & Teamwork: Promote collaboration, foster positive relationships, liaise with business units and Compliance stakeholders, ensure responsible business growth, set priorities and escalate as needed, lead crucial conversations with Senior Executives.

Director, UDAAP Prevention and Enhanced Vendor Management

Data Analyst

• Collaborate across business units to understand and analyze credit data, ensuring data insights that align with business objectives.
• Demonstrate exceptional ad hoc data analysis skills, effectively managing and analyzing small, mid-sized, and large datasets across various timeframes.
• Document these processes clearly to enable other users to easily understand and continue the work.
• Implement best practices in data handling, processing, and reporting to optimize the efficiency and reliability of the credit data system.
• Utilize Python and SQL for data analysis and report generation.
• Leverage low-code tools such as Microsoft Power BI, Microsoft Excel's Power Query, and Power Pivot for ETL and data querying.
• Apply expertise in commercial loan underwriting processes to improve data analysis frameworks and system integrations.
• Employ effective project management techniques to coordinate data-related projects across multiple departments, ensuring timely delivery of outcomes.

Senior Data Analyst, Commercial Credit

• Design and develop commercial deposits, lending and treasury products tailored to specific vertical markets
• Create comprehensive go-to-market strategies for new and enhanced product offerings
• Oversee product portfolio and manage products through the lifecycle; establish product roadmaps
• Collaborate with credit policy and risk management to set lending parameters for verticals
• Conduct industry vertical research and market analysis to identify trends, challenges, and opportunities
• Evaluate competitive offerings and maintain industry-specific market intelligence
• Develop business cases with ROI projections and monitor economic factors affecting industries
• Own and manage key vendor relationships and partner with relationship managers to understand client needs
• Provide subject matter expertise and develop educational materials for relationship teams
• Track and analyze product performance metrics; develop and monitor KPIs and performance reports
• Collaborate with marketing, operations, technology, credit, and risk teams to ensure efficient product delivery
• Serve as organizational champion for assigned vertical markets and facilitate client solution discussions

Senior Product Manager, Commercial Deposits and Verticals

• Evaluate current product portfolio performance and market fit
• Identify product gaps and opportunities based on market analysis
• Lead development/enhancement of wealth management offerings
• Create business cases for new initiatives and track ROI
• Identify cross-selling opportunities with other business lines (Consumer & Commercial)
• Lead comprehensive product, technology and capability gap assessments
• Develop 3-year strategic product roadmap for Wealth Management
• Identify and prioritize opportunities for business model evolution.
• Monitor industry trends and competitive landscape
• Look across Wealth product lines to identify synergies and opportunities for growth.

Senior Product Manager, Wealth

Bilingual

• Summary of the Job: As a trusted financial partner, the senior advisor (SBSA) is a small business financial solution expert that helps business owners build confidence in their financial decision making.\n• The SBSA delivers “in the moment” advice across the full spectrum of small business banking solutions—from lending and credit facilities to treasury management and merchant services.\n• The SBSA plays a vital role within FNBO’s small business ecosystem, growing and retaining customers, expanding our deposit base, loan portfolio, and core product adoption.\n• About This Role: Operating within a dynamic and evolving business environment, this position requires exceptional adaptability and efficiency.\n• The ideal candidate excels at working collaboratively with colleagues throughout FNBO, effectively connecting branch staff, community banking teams, and subject matter experts in products and processes.\n• Key Accountabilities: Deliver “in the moment” advice to small business customers via digital tools (phone, video, email, online tools)\n• Serve as a small business financial solution expert, providing tailored solutions across deposit products, loans and lines up to $250K, credit card, and payments based on the unique needs of the customer\n• Manage the end-to-end lending journey from initial inquiry to loan closing\n• Manage a portfolio of high-value small business customers to drive retention, growth, and optimal service\n• Consistently use the Salesforce platform as the central customer management tool – ensuring comprehensive visibility regarding customer needs\n• Facilitate smooth referral transitions to FNBO expert resources (Bankers, Merchant Advisors, Community RMs, Payment Advisors)\n• Exemplify high standards of service while providing feedback and insights to continuously improve the small business operating model\n• The Ideal Candidate for This Role: Qualifications Required: Bachelor''s degree or equivalent work experience\n• Fluent in Spanish\n• 2 + years experience advising small business customers on financial solutions\n• Desired: Strong business acumen with knowledge of diverse types of businesses and industries.\n• Demonstrated sales practices and acumen\n• Excellent communication and interpersonal skills\n• Highly collaborative and effective team player\n• Highly proficient in digital tools and platforms (MS office suite, Salesforce, Phone Systems)

Sr. Advisor, Small Business - Bilingual Required

Operations

• Process Incoming and Outgoing Wire Transactions for our FNNI Customers and Business Units with moderate supervision.
• Verify and analyze wires to detect suspicious activity which helps to prevent losses, reduces bank/customer risk, supports customer satisfaction and retention, all while adherence to regulatory rules and timelines.
• Achieve daily production standards and quality requirements.
• Manage workload based on customer impact and prioritization guidelines.
• Provide employee and customer inquiry support by utilizing effective problem solving resolutions.
• Review defined daily reports and work others to ensure compliance with Reg E.
• Demonstrate comprehensive understanding of the Wire system and related processes.
• Promote confidence in FNB by providing our business partners with accurate, timely, and professional support.
• Research and resolve incoming calls, email questions regarding policy/procedures, while maintaining defined service levels and requirements in support of Commercial Payments , Treasury , Retail, and other Business Unit representatives.
• Display attention to detail and quality assurance standards.
• Escalate necessary issues to a Lead or Department Manager.
• Continuously look for and escalate opportunities to improve departmental production and accuracy efficiencies.
• Attend and contribute to team meetings. Understand the work assignments that enable successful rotating assignments. Participate in the departmental cross-training efforts.
• Follow all FNNI compliance and security guidelines when researching issues and resolving disputes.
• Understand and adhere to all bank policy, laws, and regulations applicable to role.
• Demonstrate professional behavior and promote positive working relationships.
• Practice Operations’ values and support the goals and strategic plan.
• Be proactive and respectful in all relationships. Foster a supportive team environment. Maintain constructive working relationships.