FNBO

Manager

• Provide senior leadership to the Commercial Payments Implementations organization, setting strategic direction, priorities, and performance expectations aligned to enterprise objectives.
• Lead, mentor, and develop implementation leads and specialists, building a scalable, high-performing organization capable of supporting growth across all Commercial Payments channels.
• Own workforce planning, capacity modeling, and hiring strategy in partnership with leadership and HR to ensure appropriate coverage aligned to sales pipeline and portfolio needs.
• Define and own the enterprise implementation strategy for Commercial Payments, ensuring alignment with portfolio growth, product roadmap, and go-to-market priorities.
• Own the end-to-end implementation lifecycle, ensuring implementation practices accelerate time-to-revenue, drive early adoption, and support strong downstream retention outcomes.
• Act as the implementation leader across cross-functional forums, partnering closely with Sales, Product, Credit, Risk, Legal, Operations, Technology, and Training teams.

Senior Manager, Commercial Payments Implementations

Account Executive

• Build Partnerships with Impact.
• Work Ahead of the Curve.
• Connect Customers to the Brands they Love.
• Forge long-term relationships that enable us to meet and exceed profitability and growth goals of partners.
• Assist in business development support as needed and lead others on assigned teams.
• Develop cost/benefit analysis to set strategic business priorities to maximize growth, revenue and partner-satisfaction.
• Communicate proactively with all stakeholders and internal teams on all aspects of the partner relationship.

Senior Director, Account Executive

Director

• Analyze, plan and manage M&A consulting services with the defined market
• Serve as a strategic M&A advisor in client engagements to ensure the client’s business objectives are met
• Identify and develop new business opportunities
• Serve as an M&A thought leader to enhance the business
• Establish and maintain appropriate client relationships
• Work in a team environment with other Banking Professionals on a variety of projects from commencement to conclusion for each client engagement
• Willingness and ability for regular business travel for client or potential client meetings

Managing Director

• Demonstrate and advanced understanding and application of a comprehensive commercial payments solution set, including Treasury Services, Commercial Card/Virtual Card/Integrated Payables, Global Banking and Merchant Services
• Maintain a subject matter expertise of payment strategies, processes, and solutions within the Payments industry
• Maintain an advanced understanding of FNBOs current and prospective solution set, and position in the marketplace
• Experience in product pricing and negotiation, and ability to set competitive pricing for customers
• Develop and execute a strategic market development plan to attain production goals
• Lead strategic discovery conversations to understand customer/prospect operations and goals
• Design and deliver payments solutions in alignment with customer needs and goals, demonstrating fit and value
• Serve customers and prospects as a trusted payments industry expert advisor, consultant, and core member of their FNBO relationship team
• Deliver FNBOs Commercial Payments value proposition for creating process efficiencies, improving working capital positions, and increasing profitability in a consistent and unique manner to each customer and prospect
• Facilitate collaboration between internal and external stakeholders to ensure alignment and delivery of the intended customer experience
• Communicate functionality, utility and benefits of FNBO Payments solutions to internal stakeholders
• Build and maintain effective relationships with partner leadership teams to support effective interactions and drive goal attainment

Director, Payments Specialist – AgriBusiness

Scrum Master

• Facilitate agile activities and meetings- including daily stand-ups, sprint planning, sprint reviews, and retrospectives
• Works with Product Owners to understand the product road-map, priorities, and schedules to guide delivery
• Guide the team on Agile principles and values to enable and promote self-organization
• Lead team to make realistic and achievable delivery commitments using standard agile metrics and reporting techniques
• Manage dependencies across the organization
• Build and support a strong team dynamic where people thrive and inspire each other
• Build trusted relationships with key stakeholders to manage expectations
• Coaching your team and the organization on Agile mindset and methodology
• Manage execution for your team
• Ensure tools and processes are documented and available for team use
• Solicit and use input to evolve the delivery system to improve velocity and quality

AI Engineer

• Design and develop high-performance, responsive React components and interfaces for our internal GenAI platform
• Architect and implement backend services supporting our AI operations, leveraging serverless technologies and cloud-native approaches
• Collaborate with cross-functional teams to deliver end-to-end solutions that meet business requirements
• Establish best practices and technical standards for our GenAI platform development
• Mentor junior developers and provide technical leadership for complex features
• Participate in code reviews, ensuring code quality and maintainability
• Partner with Architecture to evolve technical designs and infrastructure
• Collaborate with our Agile delivery team in all Scrum ceremonies and processes

Senior Engineer, Generative AI Platforms

Systems Engineer

• Responsible for the configuration, installation, maintenance and administration of HPE Non-Stop hardware and related devices and software.
• Provide expertise to critical production issues and provide hands-on support when work volume dictates
• Responsible for maintaining monitoring tools related to the hardware and associated devices
• Accountable for the administration of the organization’s backup, disaster recovery systems, and processes.
• Responsible for the design, configuration, maintenance and administration of the organization’s security patching systems for all server infrastructure.
• Regularly apply upgrades and patches for the associated server operating systems, software and hardware.
• Work collaboratively to assist others in the deployment of application-based patches.
• Responsible for implementing and remediating security vulnerabilities
• Ability to leverage group policy management when possible.

Systems Engineer, HPE Non-Stop Tandem

Financial Planning and Analysis

• Responsible for accounting, performing financial reporting, and completing analysis of assigned business units
• Partner with business unit managers and finance team to prepare and review operating budgets, forecasts, and financials
• Develop, prepare, and improve financial reporting to assist in ongoing management and evaluation of the business
• Accurate and timely completion of monthly reporting, supporting processes and variance analysis
• Work with business unit managers for analysis of business and business products, preparation of forecasts and budgets

Financial Analyst

• Make outbound calls to customers.
• Negotiate customer payment options to cure complex delinquency.
• Document, effectuate, and monitor formalized payment plans.
• Provide administrative expertise and support for account management, compliance, regulatory and audit.
• Work with attorneys and law firms to manage accounts through legal processes such as foreclosure/repossession.
• Locate and prepare accounts that need 1099's filed.
• Enforce all lease, loan, and guaranty provisions in a timely and professional manner.

Senior Account Specialist, DFS Finance

Risk

• Lead first-line risk management, compliance oversight, and operational excellence for the Wealth Division.
• Develop, implement, and monitor Key Risk Indicators (KRIs) and risk metrics.
• Oversee testing, monitoring, risk assessments, and mitigation plans for the division.
• Manage direct reports overseeing Trust Operations, Investment Operations, Wealth Operations and other operational support functions.
• Design and implement risk management frameworks that support business growth while maintaining control standards.
• Build and develop a high-performing team through effective hiring, coaching and performance management.

VP, Wealth Risk – Operations

• Develop and maintain relationships with municipal issuers, including cities, counties, school districts, and other public entities
• Serve as primary contact for existing clients while actively pursuing new business opportunities
• Generate new public finance business through prospecting and relationship building
• Prepare and deliver presentations and proposals to municipal clients, municipal advisors and related entities
• Negotiate deal terms and pricing with issuers and underwriting syndicates
• Structure municipal bond transactions (general obligation, revenue bonds, tax increment financing)
• Provide market insights and financing alternatives to municipal clients
• Analyze credit fundamentals and municipal financial statements
• Monitor interest rate environments and market conditions

Managing Director, Public Finance

• Serve as a key figure in the Public Finance investment banking group as lead analyst on deal analytics, disclosure and offering documents, and serving as a key contact with internal and external stakeholders.
• Develop a thorough understanding and ability to execute Public Finance including the business, market, issues / sectors, requirements, regulations, and analytic structure options and process
• Obtain and summarize market data to assist PF with understanding, identifying, and analyzing trend opportunities within the market including markets, products, services, sectors, types of issuances, underwriting, and Public Finance structures
• Provide input and recommendations to manager to enhance departmental effectiveness and the strategic plan
• Contribute to and support defined strategy, revenue targets, goals, objectives and activities with regard to individual, Public Finance, and Capital Markets
• Provide ongoing support to the Public Finance team including providing analytic support, offering document creating and review, closing document creation and review, and serving as an internal and external liaison
• Research outstanding debt for targeted issuers to identify and run potential refunding scenarios

Public Finance Investment Banking Analyst

Operations

• Collect and prepare documents for closing loans
• Coordinating the process, review the docs for errors
• Take action to correct said error(s) and learn from the errors
• Determine the appropriate documentation and coordinate the preparation of LaserPro loan documents
• Review and analyze credit transactions
• Communicate any questions and issues to the lender and management
• Review attorney prepared loan documentation
• Analyze collateral requirements
• Review loan agreements
• Review participation certificates
• Review loan transactions after closing
• Communicate issues to lenders, lending unit management, and department management
• Submit completed files to FNTO Loan Servicing for booking
• Review transactions for purchased participations
• Follow up to ensure security interests in collateral have been perfected
• Follow up on collateral and lien perfection documentation
• Assist lending staff with the correction of exceptions and deficiencies
• Participate in monthly TBR meetings
• Assist in researching Loan Review documentation exceptions
• Exhibit professional behavior and promote positive working relationships.

Lead Specialist, Loan Operations

Sales

• Perform regular remote communication to dealerships within assigned territory to establish and maintain positive relationships with key dealership personnel
• Increase awareness of credit product by meeting virtually with prospective dealerships and non-engaged personnel within participating dealerships
• Coordinate virtual credit card product and promotion training sessions for new dealers and/or dealer employees
• Maintain regular contact schedule with participants, prospects and partner field management to ensure consistent/increased production
• Meet production and growth requirements and objective
• Partner with regional sales teams within partner, and partner-vendor organizations to secure new dealer agreements
• Participate in National and regional partner tradeshows/events to promote the credit card program
• Document results and duties in Salesforce and other documentation as needed
• Complete all required administrative work (timecards, reporting, calendars, etc.) in a thorough and timely manner

Regional Sales Manager

Customer Support

• Handle inbound and outbound calls to address customer inquiries and provide support.
• Help customers manage their bank accounts, including balance inquiries, fund transfers, and transaction history.
• Resolve issues related to account discrepancies, unauthorized transactions, and other banking problems.
• Provide information about bank products and services, such as loans, credit cards, and savings accounts.
• Verify customer identity to ensure security and privacy of account information.
• Process service requests like account openings, closures, and changes to account details.
• Offer basic technical support for online banking, mobile app usage, and ATM-related issues.
• Adhere to banking regulations and internal policies to ensure compliance and maintain customer trust.
• Gather customer feedback to improve services and enhance customer satisfaction.
• Maintain accurate and detailed records of customer interactions and transactions.