Senior Account Specialist, DFS Finance
FNBO
full-time
Posted on:
Location Type: Remote
Location: New York • United States
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Salary
💰 $36,720 - $58,752 per year
Job Level
About the role
- Make outbound calls to customers.
- Negotiate customer payment options to cure complex delinquency.
- Document, effectuate, and monitor formalized payment plans.
- Provide administrative expertise and support for account management, compliance, regulatory and audit.
- Work with attorneys and law firms to manage accounts through legal processes such as foreclosure/repossession.
- Locate and prepare accounts that need 1099's filed.
- Enforce all lease, loan, and guaranty provisions in a timely and professional manner.
Requirements
- Collections experience and/or customer service of banking products.
- Strong negotiation, problem solving and conflict resolution skills.
- High School Graduate/GED
- Understanding of collection procedures.
- Candidates must possess unrestricted work authorization and not require future sponsorship.
Benefits
- Medical, Dental, Vision Insurance
- 401k, With Matching Contributions
- Time Off Programs
- Health Savings Account (HSA)/Dependent Care
- Employee Banking
- Growth Opportunities
- Tuition Assistance
- Short-Term/Long-Term Disability Insurance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
collections experiencecustomer servicenegotiationproblem solvingconflict resolutionunderstanding of collection procedures
Certifications
High School GraduateGED