Flywire

Payment Operations Associate, Formatting – Investigations

Flywire

full-time

Posted on:

Location Type: Remote

Location: Mexico

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About the role

  • Process growing volume of international and domestic payments
  • Verify beneficiary account details (KYC activities) to ensure they are accurate and adhere to AML regulations and internal policies
  • Working closely with payment partners and banks to identify and resolve payment issues promptly
  • Identify and report processing inefficiencies and help to resolve
  • Review, improve and maintain payment formatting rules to reduce payment issues
  • Work closely with Compliance team to review and improve internal policies to reduce friction in the AML process
  • Communicate with payers directly via email and call to resolve issues and prevent delays

Requirements

  • Undergraduate degree with 2+ years of experience in payments, finance or banking operations
  • Exceptional attention to detail, sense of urgency / deadline and strong organizational skills
  • Great communication and collaboration skills
  • A positive, can-do attitude motivated to drive ongoing, continuous improvement
  • Fluent English, written and spoken (additional languages are an advantage)
  • Ability to work with minimum supervision and drive projects to completion in a fast-paced environment
  • Possess a willingness and eagerness to learn with a passion for problem solving and helping customers
  • Excellent analytical and computer skills including proficiency in Excel and other online tools (Google Apps, etc.)
  • Experience working in a bank or a large payments company is an advantage
Benefits
  • Competitive compensation, including Restricted Stock Units
  • Employee Stock Purchase Plan (ESPP)
  • Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
  • Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes)
  • Competitive time off including FlyBetter Days to volunteer in your community and Digital Disconnect Days!
  • Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
KYCAML regulationspayment processingpayment formatting rulesanalytical skillsproblem solvingfinance operationsbanking operations
Soft Skills
attention to detailsense of urgencyorganizational skillscommunication skillscollaboration skillspositive attitudecontinuous improvementability to work independently