Processing daily payment and foreign exchange transactions with banks and partners timely and accurately to deliver exceptional service to payers and beneficiaries
Verify transaction data for accuracy and completeness, addressing discrepancies as needed
Promptly resolve payment-related enquiries, maintain records, and assist with ad-hoc tasks
Understand the importance of financial controls and operate consistently within our regulatory and safeguarding policies
Identify and report processing inefficiencies and help to resolve them
Collaborate with internal and external stakeholders across various functions to drive ongoing process improvement
Requirements
Undergraduate Degree with 2-4+ years of work experience preferably in financial services / banking industry
Exceptional attention to detail, sense of urgency / deadlines and strong organizational skills
Great communication and collaboration skills; a true team player
Fluent English, written and spoken (additional languages are an advantage)
A positive, can-do attitude; demonstrated willingness and eagerness to learn
Ability to work independently and drive tasks to completion in a fast-paced environment
Passion for problem solving and helping customers
Excellent analytical and computer skills including proficiency in Excel / Google Sheets
Experience in finance, banking operations, or transactional reconciliations is an advantage
Experience using other applications such as Slack, Zendesk, Jira, Looker is a plus
Benefits
Competitive compensation, including Restricted Stock Units
Employee Stock Purchase Plan (ESPP)
Flying Start - Our immersive Global Induction Program
Wellbeing Programs (Mental Health, Wellness) with Global FlyMates
Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!
Great Talent & Development Programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
attention to detailsense of urgencyorganizational skillscommunication skillscollaboration skillsteam playerpositive attitudewillingness to learnindependenceproblem solving