FlutterFlow

Technical Customer Success

• Partner with enterprise customers to understand their goals and guide them from onboarding through adoption.
• Troubleshoot and resolve technical issues, finding solutions that keep projects moving.
• Lead engaging workshops, training sessions, and technical deep dives.
• Advise on architecture, integrations, and feature use to maximize customer success.
• Build and maintain documentation & tools so customers can self-serve effectively.
• Share insights and feedback with product and engineering to improve the platform.

Enterprise Customer Success Engineer

Implementation Specialist

• Collaborate with enterprise sales teams during the pre-sale process by providing industry and technical input for demo presentations, technical requirements gathering, statements of work (SOW), etc.
• Develop deep relationships with the technical leadership of enterprise customers, and function as a trusted advisor for them.
• Work closely with the enterprise sales teams of FlutterFlow, as well as its partners, through all stages of the sales cycle and share the responsibility for building and servicing a healthy sales pipeline.
• Own the technical relationship for Enterprise accounts and act as a trusted advisor to engineering teams and leadership alike.
• Lead meetings with customers and partners to understand customer requirements, business needs, and technical considerations.
• Work with FlutterFlow, partner, and customer teams to design, implement, test, and deploy applications and POCs.

Enterprise Customer Success Engineer

Customer Engineer