Head of Portfolio and Planning – Tech Ops
Flutter Entertainment
full-time
Posted on:
Location Type: Hybrid
Location: Dublin • Ireland
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Job Level
About the role
- Lead and coordinate the Technology Operations portfolio covering four essential domains: Cloud Infrastructure, Networking, Service Management, and Cyber Security
- Ensure projects and initiatives are delivered on time, within scope, and aligned to business expectations
- Establish and maintain portfolio governance frameworks, including prioritization criteria, capacity planning, and dependency management
- Drive portfolio optimization to improve value delivery and resource utilization
- Monitor portfolio health metrics and implement corrective actions where necessary
- Develop and maintain comprehensive management reporting frameworks providing visibility of portfolio status, risks, and outcomes
- Present portfolio performance to senior leadership and key collaborators
- Work closely with the wider Technology teams to understand priorities and constraints
- Build and implement intake processes for Technology Operations in collaboration with functional heads
- Establish clear intake mechanisms for requirements flowing to and from other teams
- Define and detail cross-functional workflows, handoff points, and procedures for handling blocking issues
- Compose standardized processes for demand management, prioritization, and prioritisation
- Ensure alignment with enterprise portfolio management standards and methodologies
- Work alongside the extended Delivery community to develop standardized intake and partnership approaches
- Facilitate coordination between Technology Operations and other technology teams on shared dependencies
- Drive process harmonization to ensure seamless flow of work across organizational boundaries
- Contribute to Technology Operations long-term planning and roadmap development
- Identify portfolio-level risks, dependencies, and opportunities
- Support capacity planning and resource forecasting across the four pillars
- Drive initiatives to improve delivery predictability and operational efficiency
Requirements
- Proven experience in portfolio management, program management, or delivery management within technology environments
- Solid knowledge of Cloud Infrastructure, Networking, Service Management, and/or Cyber Security fields
- Demonstrated ability to manage complex, multi-workstream portfolios
- Experience crafting and implementing intake and governance processes
- Excellent collaborator management skills with ability to influence at senior levels
- Strong analytical skills with experience crafting management reporting and dashboards
- Experience working in matrix organizations and driving cross-functional collaboration
- Knowledge of portfolio management methodologies and guidelines
- Excellent communication and presentation skills
- Good to have: Experience within Technology Operations or Infrastructure functions
- Familiarity with Agile, SAFe, or other scaled delivery frameworks
- Knowledge of ITIL, COBIT, or similar service management frameworks
- Experience with portfolio management tools (e.g., Jira Align, ServiceNow PPM, Clarity)
- Knowledge of cloud platforms (AWS, Azure, GCP)
- Background in cyber security or risk management
- Project/Program management certifications (PMP, MSP, PgMP)
Benefits
- Bonus scheme
- Uncapped holiday allowance
- Enhanced pension scheme
- Private healthcare
- Life assurance
- Income protection
- £1,000 annual self-development learning fund
- Invest via the Flutters Sharesave Scheme
- Enhanced parental leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
portfolio managementprogram managementdelivery managementCloud InfrastructureNetworkingService ManagementCyber Securityintake processesgovernance processesanalytical skills
Soft Skills
collaborator managementinfluencecommunication skillspresentation skillscross-functional collaborationcapacity planningresource forecastingprocess harmonizationleadershiporganizational skills
Certifications
PMPMSPPgMP