Field Service Engineer
Fluence
full-time
Posted on:
Location Type: Hybrid
Location: Texas • United States
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About the role
- Maintain strong customer relationships through professional communication and support.
- Diagnosing and troubleshoot electrical, mechanical and software issues for battery systems both remotely and on-site.
- Manage third party contractors.
- Provide onsite technical support and training to customers on system operation and safety.
- Document service activities, maintenance records, and technical reports accurately.
- Ensure compliance with industry safety standards and environmental regulations.
- Respond to emergency service requests and resolve issues under time-sensitive conditions.
- Ensure compliance with contractual terms, conditions, and service-level agreements.
- Other duties as assigned.
Requirements
- Bachelor's degree in electrical engineering, Mechanical Engineering, or related field (or equivalent technical experience).
- 3-5 years of proven experience in field service, preferably within battery systems, energy storage, or power electronics.
- Strong knowledge of electrical systems, troubleshooting, and diagnostic tools.
- Ability to travel frequently to customer sites.
Benefits
- Health insurance
- 401(k) matching
- Flexible working hours
- Paid time off
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
diagnosingtroubleshootingelectrical systemsmechanical systemssoftware issuesbattery systemsenergy storagepower electronicstechnical supportsafety training
Soft Skills
customer relationshipsprofessional communicationproblem-solvingtime managementteam management
Certifications
Bachelor's degree in electrical engineeringBachelor's degree in mechanical engineering