Service Line Manager – Screen and Centrifuge Lifecycle
FLSmidth
full-time
Posted on:
Location Type: Office
Location: Brisbane • Australia
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About the role
- Sales and business development, including the support and indirect management of regional sales teams.
- Development of growth strategies.
- Managing customer relationships, improving aftermarket retention and increasing client base.
- Develop new business models for the service business line.
- Manage and review business proposals and contracts.
- Deliver sales training and ongoing support, developing marketing materials.
- Supply chain and manufacturing support.
- Strive for continuous improvements in safety and quality culture.
- Grow, develop, engage, and motivate a large cross functional and diverse team.
- Forecast sales targets and support the sales team in meeting these targets.
- Submit regular sales and product reports and ensure data integrity.
- Ensure compliance within the company’s CRM, ERP and related systems.
- Gather and manage the flow of market, product, and customer intelligence.
Requirements
- At least 10 years within the mineral processing industry.
- Relevant, direct experience with classification technologies.
- A high level of understanding of mining wear solutions, specifically polyurethane and rubber manufacturing processes.
- Bachelor degree in a relevant discipline or equivalent industry experience.
- At least 5 years’ experience in a technical specialist role with demonstrable success in developing sustainable solutions to support the sales effort.
- Existing strong network of key stakeholders within the mineral processing industry.
- Demonstrated ability to develop strong relationships both internally and with external clients with strong customer service skills.
- Demonstrated business acumen to develop realistic business plans with stretch targets.
- Experienced utilizing ERP database systems is desired i.e., Oracle, Citrix / Epicor, SAP or similar systems
Benefits
- Competitive remuneration package on offer
- Flexible working arrangements including working from home/flexible hours
- Job security in a volatile market.
- Development and training within a respected global OEM company
- Access to salary packaging options to allow you to maximise your after tax income
- Employee Assistance Program for employees and immediate family.
- Purchased annual leave options
- Paid Parental Leave
- Access to a recognition and benefits platform
- Involvement with community and charity initiatives
- Annual flu vaccination
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
classification technologiesmining wear solutionspolyurethane manufacturing processesrubber manufacturing processesbusiness proposalssales trainingmarket intelligencecustomer intelligencesustainable solutionsdata integrity
Soft Skills
customer servicerelationship buildingbusiness acumenteam developmentmotivationcross-functional collaborationcommunicationstrategic thinkingproblem-solvingleadership