Flowdesk

IT Support

• Configure and maintain IT systems across the organisation, working within the team's core platforms (Okta, Jamf, Google Workspace, Cloudflare) as part of the secure engineering team
• Source and evaluate new tooling: run vendor assessments, manage procurement, and bring in what the business needs
• Own the lifecycle of existing vendor contracts: renewal dates, terms, and costs kept current, and renegotiation opportunities flagged before they're missed
• Act as the main point of contact for vendor account and contract matters
• Work with IT Operations to turn their operational needs into system configuration and tooling decisions
• Run your own projects with a good degree of autonomy, keeping senior management informed and looping them in where their input adds value
• Take part in an IT on-call rota
• Provide support to IT Operations as needed

Senior IT Engineer

Operations

• Owning the full exchange onboarding lifecycle: from contract signature through integration, testing, and trading go-live.
• Acting as the primary point of contact between Flowdesk and exchange partners throughout the onboarding process, including API endpoint configuration, credentialing, and compatibility checks.
• Coordinating internally across trading, engineering, and sales teams to ensure all dependencies are tracked and resolved on schedule.
• Running and documenting pre-go-live testing: endpoint validation, order flow testing, and sign-off on readiness criteria.
• Maintaining a live tracking system for all active venue integrations, upgrades, and exchange-driven changes (EDC).
• Managing ongoing exchange relationship touchpoints post-launch: upgrade cycles, protocol changes, and incident escalation.
• Supporting the engineering team on initial integration stages where technical input is required (API review, compatibility assessment, test design).
• Identifying and escalating integration risks early, with a clear view of what is blocking go-live at any point in time
• Building and maintaining internal documentation for each venue: credentials, architecture, contacts, known issues, and go-live history.

Exchange Connectivity Operations Lead

Full-stack Engineer

• Owning the design, build, and operation of feed handlers across all connected venues.
• Leading connectivity go-lives: planning, staging, testing, cutover, and post-launch support.
• Debugging complex production connectivity issues across exchange protocols and internal systems.
• Setting technical standards for how the team approaches exchange integration.
• Mentoring engineers working on connectivity components.
• Contributing to HFT infrastructure where connectivity and execution overlap.

Lead Exchange Connectivity Engineer

Software Engineer

• Order Management System (OMS) development and maintenance.
• Feed handler design and optimisation - processing market data at high throughput.
• Strategy logic implementation and integration with execution infrastructure.
• Low-level networking code: custom protocol parsing, socket management, kernel bypass techniques.
• Fast parsing pipelines for market data and order flow.
• Exchange connectivity across FIX, WebSocket, and proprietary protocols.
• Latency profiling, benchmarking, and continuous performance improvement.

Senior IT Engineer

Exchange Connectivity Operations Lead

Lead Exchange Connectivity Engineer

Quantitative Developer, Low Latency