Flow Life

Product Designer

• Define the long-term design vision for Flow’s property management and smart living platforms—balancing user needs, business outcomes, and technical possibilities
• Actively contribute to product design—creating flows, wireframes, prototypes, and polished UI for web and mobile applications
• Manage, mentor, and grow a small but expanding team of product designers. Provide feedback, career development, and coaching while fostering a culture of creativity, collaboration, and accountability
• Recruit top design talent, ensuring Flow attracts and retains world-class product designers
• Lead the creation and evolution of a scalable design system that spans devices, contexts, and user groups
• Design intuitive experiences that integrate IoT, automation, and connected home technology into everyday living
• Partner with engineering, product management, and data science to bring insights to life and influence company-wide strategy through design thinking
• Turn research, resident feedback, and behavioral insights into actionable improvements and breakthrough opportunities.
• Measurement & Impact: Collaborate with analytics to track engagement, adoption, and satisfaction—using data to refine and elevate design outcomes

Product Design Leader

Manager

• Own end-to-end performance strategy for each asset - providing oversight throughout the asset lifecycle and across asset classes (residential, retail, office)
• Execute plans to maximize NOI, enhance performance, and monetize beyond rent (e.g., ancillary income), tracking ROI for all initiatives
• Serve as the key interface between on-the-ground execution and executive leadership, synthesizing KPIs and strategic updates
• Partner with property and facilities management teams to refine and elevate operational strategy
• Conduct regular site visits to review execution quality, asset condition, and resident experience
• Ensure operational execution reflects brand standards, underwriting assumptions, and investor objectives
• Monitor financial performance and track against business plans, original UW, and budgets
• Drive continuous performance review, diagnose root causes of underperformance, and lead course corrections
• Lead on asset reporting cadence and prepare institutional-grade reports for capital partners and leadership
• Collaborate with design, development, and construction teams to ensure delivery of the right product mix, specs, and amenities
• Track execution of Capex plans and evaluate ROI of interventions
• Oversee retail and office components across the portfolio, ensuring performance optimization aligned with brand
• Define leasing strategy, monitor tenant mix, and manage broker relationships to drive occupancy and NOI
• Monitor market comparables and re-tenanting opportunities to enhance asset value
• Act as the central point of contact regarding asset performance, budgets, and key developments
• Support capital events including refinancing, recapitalizations, and dispositions — preparing materials, managing processes, and leading capital partner communication
• Monitor capital stack health, debt maturity timelines, and covenant compliance across the portfolio
• Ensure assets adhere to internal governance, compliance, and risk management protocols
• Oversee insurance coverage and renewals across the portfolio
• Proactively identify and address operational risks, and ensure responsive action to any incident or coverage-related issues

Product Design Leader

Real Estate Manager, Asset Management