Flock Safety

Vendor Services Program Manager

Flock Safety

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $90,000 - $110,000 per year

About the role

  • Identify opportunities to improve existing operations workflows - ultimately you will be responsible for driving better quality outcomes for customers while also lowering cost for the business.
  • Hold a high bar for vendors to ensure they deliver great outcomes for our customers efficiently.
  • Partner with internal and external stakeholders to identify and solve some of the most pressing and complex problems the company faces in delivering products to our customers.
  • Analyze data and build reporting to drive cost improvements across our network of third party vendors.

Requirements

  • 5+ years of experience working in a high-growth, high ambiguity, yet operationally rigorous environment
  • Strong leadership and communication skills - you have a proven ability to collaborate effectively with cross-functional teams, influence stakeholders, and drive consensus in a dynamic fast-paced environment.
  • Excellent operational acumen - you are able to spot deficiencies in current processes and implement improvements that scale.
  • High level of ownership - no problem is too big or outside of your scope. You are willing to jump in, help, and own the outcome.
  • Strong bias for action - You are able to launch solutions quickly, test them, and make changes as needed.
  • Analytics Driven - you are able to manipulate data to make insights and identify opportunities and solutions to problems.
Benefits
  • Flexible PTO: We offer non-accrual PTO, plus 11 company holidays.
  • Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match.
  • Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time.
  • Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. Flock will provide a $50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses.
  • Spring Health: Spring Health offers a variety of mental health benefits, including therapy, coaching, medication management, and digital tools, all tailored to each individual's needs.
  • Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support
  • Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions.
  • ERGs: We want all employees to thrive and feel like they belong at Flock. We offer four ERGs today - Women of Flock, Flock Proud, LEOs and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know.
  • WFH Stipend: $150 per month to cover the costs of working from home.
  • Productivity Stipend: $300 per year to use on Audible, Calm, Masterclass, Duolingo, and so much more.
  • Home Office Stipend: A one-time $750 to help you create your dream office.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisreportingprocess improvementoperational efficiency
Soft Skills
leadershipcommunicationcollaborationinfluenceproblem-solvingownershipbias for actionadaptability