
Regional Solutions Engineer
Flock Safety
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $160,000 - $180,000 per year
About the role
- Engage customers from initial discovery to final sign-off.
- Partner closely with Account Executives (AEs) to understand customer pain points, consult on requirements, tailor platform demonstrations, and design deployment strategies.
- Lead discovery sessions to identify key customer requirements, success metrics, and process gaps.
- Align tailored demonstrations, success stories, and technical discussions to the value metrics that matter most to each customer.
- Design deployment strategies that integrate Flock’s platform with existing workflows to drive operational impact.
- Build Statements of Work (SOWs) and Proof of Concept (POC) plans that ensure smooth implementations.
- Effectively articulate Flock’s competitive differentiators to position the platform’s unique advantages.
- Guide customers through final sign-off, securing buy-in and commitment.
- Contribute to solution playbooks, best practices, and internal training to scale impact.
Requirements
- 2-5 years of sales engineering or technology sales experience, with a track record of leading technical discovery sessions, tailoring demos, and aligning solutions to customer objectives.
- Ability to connect and align all platform capabilities—hardware, software, AI, and integrations—toward solving specific customer pain points and delivering measurable value.
- Strong ability to deliver compelling in-person and virtual demonstrations, articulate competitive differentiators, and influence key stakeholders at all levels.
- Experience partnering with Account Executives (AEs) to accelerate deal cycles, drafting Statements of Work (SOWs) and Proof of Concept (POC) plans, and responding to RFPs/RFIs.
- Strong understanding of SaaS platforms, with the ability to design scalable deployment strategies. Experience with real-time video, physical security, and VMS systems is a plus.
- Understanding of public safety, security, and commercial loss prevention is a plus. Experience with crime mapping and mapping tools is also beneficial.
Benefits
- Flexible PTO: We offer non-accrual PTO, plus 11 company holidays.
- Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match.
- Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time.
- Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. Flock will provide a $50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses.
- Spring Health: Spring Health offers a variety of mental health benefits, including therapy, coaching, medication management, a1nd digital tools, all tailored to each individual's needs.
- Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support.
- Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions.
- ERGs: We want all employees to thrive and feel like they belong at Flock. We offer four ERGs today - Women of Flock, Flock Proud, LEOs and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know.
- WFH Stipend: $150 per month to cover the costs of working from home.
- Productivity Stipend: $300 per year to use on Audible, Calm, Masterclass, Duolingo and so much more.
- Home Office Stipend: A one-time $750 to help you create your dream office.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales engineeringtechnical discoverydemonstrationsStatements of Work (SOWs)Proof of Concept (POC)SaaS platformsdeployment strategiesreal-time videophysical securityVMS systems
Soft Skills
customer engagementconsultative sellingarticulation of valueinfluence stakeholderscollaborationcommunicationproblem-solvingpresentation skillstraining contributionrelationship building