Flip

Manager, Commercial Operations – Deal Desk

Flip

full-time

Posted on:

Location Type: Remote

Location: Germany

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About the role

  • As Manager, Commercial Operations / Deal Desk you are the strategic partner for Sales, Customer Success and Finance and report directly to our CFO.
  • You operate at the intersection of Commercial, Legal and Technology and ensure that enterprise deals are closed quickly, cleanly and scalably—backed by experience, sound judgment and consistent use of AI.
  • You don’t just review deals, you shape them. With your mandate you make independent decisions and resolve about 80% of all commercial, legal and data protection issues yourself.
  • You are responsible for structuring and approving Order Forms, NDAs and DPAs. In doing so, you assess commercial, legal and data-protection risks with a business-minded approach and make well-founded, confident decisions within defined boundaries—even when quick clarity is required.
  • You actively drive the development and adoption of internal AI tools to automate recurring questions.

Requirements

  • 3–5+ years of relevant professional experience in the B2B SaaS environment, e.g. in Deal Desk, Commercial Legal, Sales Operations or Commercial Finance
  • Experience with enterprise customers and an understanding of closing dynamics, escalations and quarter-end processes
  • Degree in business law (LL.B./LL.M.), business administration with a strong legal focus, or equivalent qualification
  • Ability to differentiate between “legally correct” and “commercially sensible” — and to take responsibility for decisions
  • Executive judgement: you make clear decisions and accept responsibility for their consequences
  • You remain calm, structured and clear under time pressure—especially during escalations
  • AI-native mindset: you leverage LLMs, automation and smart workflows as productive scaling levers
  • Business-fluent German and English, spoken and written
Benefits
  • Work mode: We are remote-first, giving you the flexibility to work from home. At the same time, we value the benefits of in-person collaboration. Depending on the role, you may occasionally attend team events, workshops or meetings at our offices in Berlin or Stuttgart — always with sufficient notice. The exact balance will be discussed transparently during the interview process.
  • Work–life balance: We don’t want you glued to your desk, which is why we cover the cost of your E‑Gym Wellpass membership and offer company bike leasing (JobRad).
  • Celebrate successes: You’ll work with highly motivated, committed people in a relaxed working atmosphere.
  • Be involved, not just there: You will actively help shape Flip. Along the way you’ll be an enabler of the rapid growth of a young tech company and grow with the challenges. Good vibes guaranteed.
  • Happy to be a Flipster: Look forward to regular team events and Culture Days that bring us together as Flipsters.
  • Working abroad: At Flip you can also work from other European countries—let’s discuss workation options during the interview.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
B2B SaaSDeal DeskCommercial LegalSales OperationsCommercial FinanceOrder FormsNDAsDPAsAI toolslegal risk assessment
Soft skills
executive judgementdecision makingcalm under pressurestructured thinkingclear communicationresponsibilityproblem solvingadaptabilitynegotiationconflict resolution
Certifications
LL.B.LL.M.