Flip

Frontend Engineer

• We’re looking for a Product Engineer with a strong frontend specialization, a solid technical foundation, and experience working on SaaS products in Agile environments.
• You’ll help us build high-quality user experiences, with deep ownership of the user interface, interaction patterns, performance, accessibility, and the overall quality of our apps.
• While your core focus will be frontend, we value an end-to-end product mindset and openness to extending your impact into backend or mobile systems where needed, bridging the gap with the support of AI.
• You will join a product squad and work closely with designers, product managers, and experienced engineers across backend, frontend, mobile, and AI.
• The role is moving toward end-to-end ownership—focusing on understanding user problems, shaping product decisions, rapid prototyping, and validating ideas, rather than just coding from strict specs.
• The company is undergoing this transformation itself; you aren't expected to have everything figured out from day one.
• What matters most is your curiosity, adaptability, strong engineering judgment, and a genuine willingness to learn new ways of working.
• You will receive the tools, practices, and team environment needed to evolve into a product-minded, AI-enabled engineer while continuing to deepen your technical expertise.

Product Engineer – Frontend, Web

Backend Engineer

• You’ll help us build reliable, scalable product experiences, with deep ownership of backend systems.
• You’ll work closely with product, design, and engineering to turn ideas into high-quality shipped features.
• You will join a product squad and work closely with designers, product managers, and experienced engineers across backend, frontend, mobile, and AI.
• You carry features through to rollout and observe their impact.

Product Engineer – Backend

Human Resources

• Strategic Business Partnering. Partner directly with senior leaders to translate business goals into workforce plans, capability roadmaps, and productivity targets. You're hands-on in delivery, not just advisory, ensuring that Flipster experience is at the heart of everything we do.
• International Expansion. Lead the HR workstream for our international scale-up: entity vs. EOR decisions, cross-border employment law, compensation banding, benefits benchmarking, and onboarding frameworks for international hires.
• Performance, Talent & Culture. Design and run performance cycles, calibration sessions, and succession planning. Coach managers to raise the leadership bar across the company. Maintain cultural cohesion as we scale rapidly across geographies.
• People Analytics & Compensation. Own the full analytics layer - attrition, eNPS, time-to-productivity, cost-per-hire - and use it to drive investment decisions. Partner with Finance on compensation benchmarking, equity refresh, and salary reviews.
• Employee Relations & Compliance. Act as the first point of escalation for complex ER cases across all locations. Own employment risk management across Germany and our international entities.
• AI & Project Delivery. Actively use AI tools to multiply your own output and enable managers to do the same. Own HR projects end-to-end with rigour - scoped, planned, and closed.

Senior HR Business Partner

• Work directly with senior leaders to translate business goals into workforce plans.
• Lead the HR workstream for our international scale-up.
• Design and lead performance cycles, calibration sessions, and succession planning.
• Own the full analytics layer — turnover, eNPS, time-to-productivity, cost-per-hire.
• Serve as the first escalation point for complex employee relations cases across all locations.
• Actively use AI tools to multiply your output and empower managers to do the same.

Full-stack Engineer

• Deliver Features End-to-End: Ship user-facing features in our core domains with a focus on measurable outcomes.
• Cross-stack Development: Work hands-on with our mobile stack (Flutter, Dart) and extend into backend and web systems where appropriate.
• Build with Care: Develop software following modern practices: API-first design, code reviews, automated testing, and utilizing MR environments for exploratory testing before a merge.
• Validate What You Build: Instrument your features, observe how users actually behave, and use what you learn to refine, double down, or drop what doesn't work.
• AI-Enabled Growth: Transition toward an AI-supported workflow, shifting focus from "writing code to spec" to holistic, end-to-end solution ownership.
• Own Your Features: Own the features you deliver — from technical decisions and cross-team alignment in our guilds to rollout and iteration.

Product Engineer – Mobile

Customer Support

• You're the primary contact for all incoming customer requests, ensuring tickets are handled in a structured, timely, and high-quality way. You stay on top of high ticket volumes and prioritize with confidence.
• You actively track developments in AI models and tools (Claude, Gemini, ChatGPT and others), independently challenge existing processes, and build intelligent automations, AI-powered triage, and scalable self-service solutions.
• You configure and optimize our support platform (Zendesk or similar) — not just as a user, but as an architect. You build the KPIs and reporting structures that enable data-driven decisions, and actively push toward a 24/7 support model.
• You translate customer feedback into structured, actionable insights for the product team and serve as a productive sparring partner for engineering via Linear, Jira, or similar.

Customer Care Manager

DevOps Engineer

• Further expand and optimize our cloud infrastructure on Azure and our Kubernetes clusters - designed for high throughput and highest availability - to support Flip's rapid growth across the globe.
• Design and implement zero-downtime deployments, rollback mechanisms and disaster-recovery strategies that keep our platform available around the clock.
• Evolve our LGTM stack (Loki, Grafana, Tempo, Mimir) to give every team the visibility they need - and use it to define and optimize our SLOs.
• Design, develop and optimize infrastructure as code with Pulumi in Go, eliminating toil and making our platform self-service for engineering teams.
• Promote CI/CD best practices, incident management, post-mortems and developer experience across the entire engineering organization.
• Collaborate with your squad and engineering leadership to define the platform's direction - from scalable, high-throughput systems and cost optimization to security posture and compliance.

Product Engineer – Frontend, Web

Product Engineer – Backend

Senior HR Business Partner

Senior HR Business Partner

Product Engineer – Mobile

Customer Care Manager

Site Reliability Engineer