Systematically develop existing customers and generate new subscription revenue through structured online consulting and consistent closing
Identify upsell and cross-sell opportunities within the existing customer base
Proactively and systematically engage and advise customers in online meetings
Develop clear value stories and appropriate offer/module logic
Conduct closing-oriented conversations from qualification through proposal to closing
Build, maintain and manage a reliable pipeline in the CRM system
Manage activities based on KPIs (e.g., appointment volume, conversion rate, closing rate)
Work closely with Field Sales, Customer Success, Marketing and Operations
Provide systematic customer and market feedback

Requirements

Several years of experience in B2B inside sales, sales operations/inside sales or account expansion
Proven track record in upselling/cross-selling and closing (end-to-end deal ownership)
Excellent remote communication skills for needs assessment, value argumentation and closing
KPI-driven way of working with a clear activity-to-results logic
Strong commitment to follow-up and structured weekly and funnel planning
Regular CRM usage to ensure transparency and manageability
Experience with subscription models and recurring revenue (ARR/MRR concepts) (nice-to-have)
Experience in grocery retail (LEH), marketing services or SaaS-based business models (nice-to-have)

Benefits

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Applicant Tracking System Keywords

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Hard Skills & Tools

B2B inside salessales operationsaccount expansionupsellingcross-sellingclosingKPI managementCRM usagesubscription modelsrecurring revenue

Soft Skills

remote communicationneeds assessmentvalue argumentationfollow-upstructured planningactivity-to-results logic