
Duty Manager
Flexjet
full-time
Posted on:
Location Type: Office
Location: Ta'Xbiex • Malta
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About the role
- Managing the day-to-day operations.
- Overseeing the scheduling and coordination of all flights.
- Serving as a main point of contact between different departments within the company.
- Monitoring that Operations controllers, Schedulers and Crew dispatchers are performing their designated duties.
- Ensuring effective management of Aircraft on Ground (AOG) events.
- Handling emergencies or unexpected situations that may arise during flights.
- Ensuring compliance with aviation regulations and safety standards.
- Overseeing the selection and scheduling of flight crews, including pilots and cabin attendants.
- Providing exceptional support for Owner and Client services.
- Coordinating with aircraft maintenance to ensure all aircraft are well-maintained and airworthy.
- Maintaining accurate records of flight operations, incidents, and customer interactions.
- Identifying areas for process improvement and implementing changes to enhance efficiency and customer experience.
- Assisting in the training and development of new employees.
Requirements
- Extensive experience within an aviation environment preferably Business Aviation in a Supervisory role.
- Knowledge of fractional operations; equivalent combination of education and experience.
- Proficiency with Microsoft Office Suite Applications (Word, Excel, & Outlook).
- Strong understanding of International Operations, worldwide flight planning incl. ETOPS.
- Scheduling experience or experience is a plus.
- Candidate should work well in a fast-paced environment and be flexible to the changing needs of the business.
- Must be detail oriented and able to work productively, independently or within a team.
- Excellent oral/written communication and problem resolution skills are required.
- Further languages skills of advantage.
Benefits
- Exceptional safety culture
- Opportunities for professional growth and development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
flight schedulingaircraft maintenanceemergency managementprocess improvementinternational operationsflight planningETOPSsupervisory experiencefractional operationsMicrosoft Office Suite
Soft Skills
communication skillsproblem resolutiondetail orientedflexibilityteamworkindependencecustomer servicetraining and developmentorganizational skillsinterpersonal skills