FlexIT Consulting GmbH

IT Support Specialist

FlexIT Consulting GmbH

contract

Posted on:

Location Type: Hybrid

Location: Frankfurt • 🇩🇪 Germany

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Salary

💰 €50,000 - €60,000 per year

Job Level

Mid-LevelSenior

Tech Stack

DNS

About the role

  • Support, coordinate, and execute local IT projects according to established standards
  • Handle 1st and 2nd level support tasks: respond to calls, create tickets, coordinate with internal departments and external service partners
  • Monitor, document, and follow up on incidents and service requests, ensuring timely escalation and resolution
  • Contribute to system enhancements, release planning, documentation, testing, and business continuity/disaster recovery efforts
  • Maintain active communication with team members across different office locations
  • Provide occasional support outside standard working hours (early/late shifts, weekends, local public holidays) when required

Requirements

  • Hands-on experience with Microsoft technologies (Windows Desktop, Active Directory)
  • Confident user of MS Office and common productivity applications
  • Solid understanding of DHCP, DNS, Active Directory services, file and print services
  • High willingness to continuously expand and share technical knowledge
  • Independent and team-oriented working style
  • Experience with Microsoft Configuration Manager (SCCM) is a plus
  • Fluent English required (min. C1!); knowledge of German is a plus
Benefits
  • Hybrid (1 day remote per week)
  • Flexible working arrangements
  • Competitive paid leave
  • Health and insurance benefits
  • Mental well-being programs, counselling, and coaching
  • Diverse learning and development opportunities
  • Inclusive and international workplace environment
  • Possibility of transitioning into a permanent position after the fixed-term contract

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Microsoft technologiesWindows DesktopActive DirectoryDHCPDNSMicrosoft Configuration Managerfile servicesprint services
Soft skills
communicationteam-orientedindependent working stylewillingness to expand knowledge