Flexi Software

Project Manager

• Own the full project lifecycle for assigned software implementation engagements, from kick-off through go-live and hypercare
• Develop and maintain detailed project plans, timelines, resource schedules, and status reports
• Serve as the primary client point of contact, managing expectations, resolving escalations, and driving alignment
• Coordinate cross-functional internal teams including Solutions Engineering, Product, and Support
• Identify, document, and manage project risks, issues, and dependencies proactively
• Facilitate client workshops, requirements sessions, and steering committee meetings
• Track and report project health metrics; escalate to leadership when projects are at risk
• Manage project scope and change control processes to protect delivery timelines and budgets
• Contribute to the continuous improvement of PS delivery methodology and playbooks

Chief of Staff

• Serve as right-hand to CEO, managing execution of the CEO’s top priorities, ensuring alignment, progress, and accountability
• Act as a thought partner and sounding board to the CEO and broader executive leadership team
• Drive key cross-functional initiatives across all departments: sales, marketing, engineering, product, business operations, finance, professional services, and support
• Identify and drive the adoption of AI tools and workflows to improve operational efficiency, accelerate execution, and help scale the business
• Identify gaps in existing systems or processes, and create and implement solutions to fill those gaps
• Support planning cycles (monthly, quarterly, annual), including goal setting, business reviews, and strategy development
• Prepare briefing materials, presentations, and follow-ups for internal and external meetings
• Develop internal dashboards, operating rhythms, and reporting tools to support decision-making, including the Flexi Scorecard – a snapshot of the most important metrics by which we hold ourselves accountable
• Step into gaps across the organization and thrive in high-need areas, delivering value wherever plugged in