FlexGen

Asset Manager

FlexGen

full-time

Posted on:

Location Type: Remote

Location: North Carolina • United States

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About the role

  • Oversee the post-commissioning lifecycle of BESS assets, ensuring all LTSA requirements are met
  • Ensure battery storage systems are operating optimally by collaborating with OEMs, internal teams, and field personnel to resolve hardware and software issues
  • Coordinate repairs, maintenance, and field services to minimize downtime and maximize system availability
  • Coordinate software updates and configuration changes with internal software teams and customers
  • Develop and manage preventative maintenance plans to enhance asset longevity and reliability
  • Manage and monitor spare parts inventory, coordinating with supply chain teams to ensure timely procurement and availability
  • Apply Lean principles and continuous improvement methodologies (e.g., Kaizen, standard work, RCCA) to streamline maintenance workflows
  • Drive uptime, availability, and performance for customer energy storage assets
  • Collaborate with Performance Engineering to analyze system data, identify performance trends, and implement efficiency improvements
  • Proactively monitor high-priority issues, ensure timely resolution and minimizing customer impact
  • Serve as the primary point of contact for customer asset performance, providing regular updates on availability, maintenance schedules, and issue resolution
  • Build strong customer relationships through transparency, dependability, and responsiveness
  • Coordinate outages, maintenance, and site access with customers and field teams to minimize disruptions
  • Coordinate with OEMs, vendors, supply chain, and field service teams to manage warranty claims, align on issue resolution, and recover costs, while driving improvements in asset reliability and customer support
  • Maintain accurate and detailed asset management records, including maintenance activities, key performance indicators (KPIs), and system health reports
  • Leverage CMMS and Salesforce to track site issues, monitor progress, and provide regular updates to customers
  • Monitor and manage maintenance-related costs, identifying opportunities for efficiency improvements and cost savings
  • Support internal and customer-facing performance reviews by providing data-driven insights

Requirements

  • Bachelor’s degree or 5+ years of experience in asset management, operations, or technical services, preferably in BESS, renewable energy, or power systems
  • Strong understanding of BESS technology, energy storage systems, and grid operations
  • Proficiency in using Salesforce or other CMMS software for issue tracking and reporting
  • Excellent communication skills with the ability to interface effectively with customers, field teams, and internal stakeholders
  • Strong analytical skills to interpret system data and drive performance improvements
  • Ability to manage multiple high-priority issues concurrently and deliver results under pressure
  • Ability to travel up to 10% of the time
Benefits
  • Equal employment opportunities (EEO)
  • No workplace harassment policy

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
BESS technologyenergy storage systemsgrid operationspreventative maintenanceperformance analysisLean principlescontinuous improvement methodologiesdata interpretationissue resolutioncost management
Soft skills
communicationanalytical skillscustomer relationship managementcollaborationproblem-solvingtime managementdependabilityresponsivenesstransparencyability to work under pressure