Flexera

Financial Planning and Analysis

• Expense forecasting, budgeting, strategic planning, and monthly variance analysis
• Finance business partner to several areas providing reporting, modeling, and analysis to drive efficiency and growth in the business
• Develop and/or improve reporting packages to areas of the business to help business leaders understand the financial impact of their organization to the company
• Make timely decisions and draw appropriate conclusions from analysis of the business and financial information available
• Ad hoc analysis and projects as required

Financial Analyst

Support Engineer

• Verify support agreements
• Create and update support cases/service requests
• Provide support assistance on specific Revenera Software products
• Accept service requests which were not resolvable by the 1st tier team
• Replicate customer issues in-house, regardless of OS
• Own and resolve support inquiries of medium to high level complexity
• Provide timely responses and regular updates on support cases
• Transition issues to the Engineering team for further investigation when the case is unable to be solved within the specified guidelines
• Contribute to the knowledge base and actively use the existing documents in the resolution of support cases
• Properly document support inquiries using the CRM system
• Provide mentorship and training to Technical Support Engineers as needed
• Proactively keep management informed of critical customer issues/concerns

Staff Technical Support Engineer

Content Marketing Manager

• Conducting research, investigating, and collecting data into a Content Database according to specific rules and procedures
• Tracking the latest information from the IT market and several other vertical markets and updating/maintaining a comprehensive reference catalog with the most up-to-date information
• Respond to requests to investigate content related issues, identify root cause, and remediate
• Relate data points from 3rd party vendors and product suppliers and ensure consistency, quality, and accuracy in our normalized database
• Advise how data drives customer value, business use cases and decision making
• Identify, analyze, and interpret trends or patterns in complex data sets
• Operate with consistency, quality, and accuracy in relation to our Content Operations standards
• Communicate effectively with Support, Engineering and Product Management regarding enrichment, defects, data alignments and gap-fill requests
• Contribute to continuous improvement initiatives and update articles on our Flexera Knowledge Base
• Confidently promote our team’s principles across the organization
• Creating tooling and systems for better maintenance and monitoring of the content services
• Understanding the system, tool, application workflows and adopt towards the same

Content Analyst

Project Manager

• Lead a team of delivery specialists across multiple client engagements
• Deliver 4-8 concurrent client projects on time, under budget and within scope per quarter
• Responsible for achieving target utilization, customer success and margin metrics per quarter
• Manage project initiation, planning, execution, control and closure
• Conduct meetings with the project team to track progress
• Create and execute project work plans and revise as appropriate to meet changing requirements
• Create and distribute project status updates to the relevant customer and Flexera stakeholders
• Manage project plan and budget; Manage project scope and change management processes
• Identify, allocate and manage project resources; Identify and manage project risks and issues
• Develop, maintain and manage day-to-day client relationships and interaction with customers
• Execute Quality Assurance reviews of projects; Manage project tollgate activities
• Estimate work effort and manage resource constraints; track project milestones and deliverables
• Partner with other cross-functional areas of business to improve business processes
• Formalize project acceptance criteria and obtain client approvals
• Conduct project lessons-learned reviews and incorporate improvements into future projects
• Develop/Adhere/Contribute to project standards, templates, repositories, body of knowledge best practices
• Facilitate team and customer meetings
• Support client projects in U.S. time zones
• Travel as needed to support customer engagements (0-10%)

Analyst

• Assist in providing data-oriented SaaS solutions for IT, finance, procurement, and cloud teams
• Enable teams to gain insights into cost optimization, compliance, and risks
• Visualize enterprise technology in hybrid environments

Senior Data Intelligence Services Analyst

Operations

• Perform cost and usage analysis and FinOps operations to support and improve our autonomous cloud optimization system
• Maximize customer savings by working with our automation to ensure that discount instruments are optimized across AWS, Azure, and GCP
• Identify and resolve operational gaps, anomalies, and edge cases
• Proactively leverage relevant data to drive sound decisions that mitigate risk and maximize customer savings
• Take ownership of operational challenges end-to-end — from diagnosis to resolution

Senior FinOps Analyst

Account Manager

• Sell the Flexera One platform and other Flexera core on-prem solutions to a set of State, Local and Higher Education accounts in the US
• Target and secure new and expanding public sector accounts
• Maintain and nurture existing customer relationships
• Meet and exceed annual quota through execution of prospecting sales strategies and accurate forecasting
• Meet/exceed revenue goals by partnering with a team of Solution Engineers, Business Development, Channel, Marketing, and other members of the Flexera organization
• Prospect across a broad range of accounts utilizing various lead generation techniques
• Establish trust and credibility with prospective clients by demonstrating a deep understanding of their business challenges
• Conduct comprehensive needs assessments to identify pain points, challenges, and objectives
• Foster and maintain robust relationships with key stakeholders within target accounts

Major Account Manager, SLED

Solutions Engineer

• Partner with Sales to understand customer cloud, financial, and operational challenges and align Spot by Flexera capabilities to defined FinOps outcomes.
• Lead technical pre‑sales engagements, including discovery, solution architecture, product demonstrations, and value‑based positioning.
• Design and deliver PoCs and PoVs, with a strong focus on containerized workloads and Kubernetes optimization using Ocean.
• Act as the technical authority during the sales cycle, supporting deal strategy and contributing to RFI/RFP/RFQ responses, including partner‑led opportunities.
• Demonstrate and position Flexera’s FinOps capabilities across cloud cost optimization, cost allocation, governance, and commitment management.
• Support advanced container and Kubernetes optimization use cases, including rightsizing, scaling, availability, and cost efficiency.
• Collaborate with internal teams to ensure consistent technical messaging and alignment across direct and partner‑led motions.

Senior Solution Engineer

Account Executive

• Manage a portfolio of accounts within a defined vertical, balancing existing customer relationships and greenfield opportunities.
• Prospect across a broad range of accounts using various lead generation techniques to uncover new business and build a robust pipeline.
• Establish trust and credibility with prospective and existing clients by demonstrating a deep understanding of their business challenges and industry trends.
• Conduct comprehensive needs assessments to identify pain points, challenges, and objectives for both new and existing accounts.
• Articulate Flexera’s solutions to address the unique needs of each client, demonstrating a commitment to solving their specific challenges.
• Foster and maintain strong relationships with key stakeholders, leveraging MEDDPIC or similar sales methodologies to navigate account dynamics.
• Collaborate with Pre-sales, Channel, and Alliance teams to develop and deliver impactful presentations and product demonstrations.
• Accurately forecast opportunities and deliver against sales targets.
• Address customer objections and concerns, providing solutions and building trust.
• Navigate and overcome barriers related to migration, cost, security, and performance to drive successful outcomes.
• Negotiate favorable pricing and contractual agreements that align with Flexera and client expectations.

Enterprise Account Executive

DevOps Engineer

• Design, build, advocate for and support the common tools and delivery platform used by Flexera developers
• Improve developer experience and operational excellence
• Foster collaboration and knowledge sharing across Flexera
• Select and rollout supported defaults and standards for CI/CD tooling, Observability, Security and Runtime Environment
• Work with teams across several continents, build relationships with our engineers by listening and understanding their needs and balancing this with the needs of our business
• Research new tools and patterns and continuously measure and evolve our ways of doing things.

Site Reliability Engineer, Cloud Enablement

• Own, drive, and lead the renewals process in collaboration with the account team to preserve and enhance customer contracts and relationships
• Actively engage with key decision-makers to identify customer requirements and uncover roadblocks to ensure on-time commitments
• Maintain and report an accurate rolling 90-day forecast of renewals in your territory
• Negotiate and execute renewal contracts that align with customer and Flexera goals
• Discover and identify upsell/cross-sell opportunities upon contract renewal to maximize customer growth
• Strategize on renewal engagement, maximizing revenue retention

Renewals Account Manager

Machine Learning Engineer

• Build end-to-end AI/ML/Agentic-AI solution — from ideation, research, and experimentation to deployment and monitoring in production.
• Manage project timelines, deliverables, and cross-team dependencies in coordination with product and engineering leads.
• Translate business and technical requirements into ML roadmap, architecture, and actionable workstreams.
• Drive adoption of MLOps best practices and champion operational excellence for ML infrastructure.
• Build and deploy models for cloud workload prediction, resource optimization, and intelligent automation.
• Integrate GenAI, LLM-based and Agentic AI solutions into customer-facing products and internal systems.
• Communicate ML strategy, progress, and insights effectively to both technical and non-technical stakeholders.

Principal Machine Learning Engineer

Technical Writer

• Edit and format knowledge base articles to ensure compliance with the Flexera Knowledge Base Style Guide.
• Use an AI agent to assist in rewriting and improving article clarity, tone, and structure.
• Ensure all articles follow approved templates and maintain consistency in terminology, grammar, and branding.
• Collaborate with subject matter experts and the knowledge management team to clarify technical details when needed.
• Review and validate AI-generated edits for accuracy and adherence to style guidelines.
• Track and document edits in the content management system.

Technical Writer Intern

• Document new product features and maintain existing documentation.
• Manage, create, and edit technical documentation, including online help, release notes, and reference guides.
• Respond to customer feedback and questions.
• Communicate with engineering, technical support, product management, and marketing teams on a regular basis.
• Collaborate with other communicators on the Technical Communication team.
• Comply with our different style guides to maintain documentation standards.
• Cover the writing of two or more Flexera products.

Financial Analyst

Staff Technical Support Engineer

Financial Analyst

Content Analyst

Project Manager

Senior Data Intelligence Services Analyst

Senior FinOps Analyst

Major Account Manager, SLED

Senior Solution Engineer

Enterprise Account Executive

Site Reliability Engineer, Cloud Enablement

Renewals Account Manager

Principal Machine Learning Engineer

Technical Writer Intern

Senior Technical Writer