Risk

• Design and implement Flex’s enterprise Operational Risk Management (ORM) framework and operating structure
• Lead the ORM working group and drive programmatic cadences such as risk assessments, remediation planning, and quarterly reviews
• Manage core operational risk activities including process mapping, RCSAs, KRIs, and incident/issue management
• Deliver actionable reporting to senior leadership and serve as central coordination point for operational risk governance
• Own the full third-party risk lifecycle from onboarding through termination across a diverse vendor ecosystem
• Maintain and evolve vendor inventory, tiering methodology, and due diligence standards
• Conduct and review third-party assessments (e.g., SOC reports) and escalate risks when necessary
• Manage residual risk ratings and design scalable ongoing monitoring practices
• Partner cross-functionally with Legal, Security, Finance, CMS, and business stakeholders to ensure vendor engagements meet enterprise risk and regulatory standards

Senior Director, Operational Risk Management and Third-Party Risk

Senior Business Control Specialist – QC Risk Governance

IT Risk Manager

Technology Risk Oversight Manager

Market Risk Stress Testing Specialist

Director, Risk Partnership and Solutions Analytics