Fler

Business Analyst

• Support the development of monthly reports and performance analysis (P&L, cash flow, margins).
• Clean, organize, and validate data from multiple internal sources.
• Build dashboards and reports in Google Sheets, Excel, Looker Studio (or similar).
• Conduct customer cohort analyses and monitor CLV/LTV to understand retention and purchasing behavior.
• Analyze product and channel profitability, highlighting margin improvement opportunities.
• Segment data across acquisition channels, product clusters, and customer typologies to inform pricing, promotions, and trade marketing.
• Contribute to internal and investor reporting materials, ensuring clarity and actionable insights.
• Collaborate closely with marketing, retail, and product teams to support business decisions.
• Experiment with AI tools to automate and speed up repetitive tasks (data cleaning, reporting, first-draft analysis).

Junior Business Analyst

Digital Marketing

• Support our daily e-commerce operations and performance marketing activities.
• Help manage and optimize product catalogs across our website, Amazon, and marketplaces.
• Assist in launching and monitoring paid campaigns (Meta, Google, TikTok).
• Prepare reports to track performance.
• Contribute to competitor analysis, funnel improvements, and audience targeting.
• Work closely with design, tech, CRM, and social teams.

E-Commerce, Digital Marketing Intern

• Maintain, update and optimize product catalogs on our e-commerce, Amazon, and other marketplaces.
• Assist in managing daily operations, including orders, warehouse flows, discounts, and promotions.
• Monitor product availability, troubleshoot listing issues, and ensure accurate marketplace content.
• Conduct competitor scans across advertising and e-commerce to identify growth opportunities and best practices.
• Support the setup, monitoring, and optimization of paid campaigns (Meta, Google, TikTok, and other channels).
• Track campaign performance metrics, prepare weekly reports and dashboards, and highlight optimization opportunities.
• Collaborate with design and tech teams to implement landing page improvements and enhance user experience.
• Support audience segmentation, targeting, and remarketing initiatives.
• Work closely with CRM, social media, and trade marketing teams to align acquisition, activation, and retention strategies.
• Support Customer Care team: you won’t handle direct service, but you’ll learn the processes to assist the team on the e-commerce side.

Operations

• Gestione delle comunicazioni con la community su diversi canali (email, social media)
• Risposta alle richieste dei clienti, risoluzione problemi e assistenza su ordini, spedizioni e resi
• Raccolta e analisi feedback per migliorare prodotti e servizi
• Supporto ai processi operativi di e-commerce
• Collaborazione nella creazione e gestione di documenti amministrativi, aggiornamento database Excel e contributo a modelli di forecasting e reportistica
• Condivisione insight con i team di marketing e prodotto
• Ottimizzazione dei processi interni per migliorare l'efficienza

Junior Business Analyst

E-Commerce, Digital Marketing Intern

E-Commerce, Digital Marketing Intern

Community Management, Operations Intern