FleetPride

Business Implementation Manager

FleetPride

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Lead operations excellence support across diligence, pre-integration, integration, and post go-live phases for acquisitions.
  • Deliver onsite training and SME-level support for service, safety, inventory, and operational standards.
  • Ensure compliance with FleetPride safety programs, policies, and procedures.
  • Partner with regional and local leadership to support employee retention, morale, and performance.
  • Conduct tooling, capex, and talent capability assessments to ensure operational readiness.
  • Train leaders and managers on FleetPride service KPIs, reporting, and performance management.
  • Support sales and marketing efforts to grow revenue and customer retention.
  • Implement processes to improve customer experience, maintenance performance, and warranty compliance.
  • Support locations during extended onsite deployments as needed (travel-intensive role).

Requirements

  • High school diploma or GED required
  • Associate’s or technical degree preferred
  • Strong communication and interpersonal skills
  • Proven organizational skills and attention to detail
  • Demonstrated leadership qualities or previous experience in peer-to-peer or supervisory training roles
  • Ability and willingness to travel up to 75%
  • Working knowledge of IBM iSeries / AS400 systems preferred
  • Familiarity with Karmak, Power BI, and Salesforce platforms preferred
  • Experience in multi-location field training, enterprise system rollouts, or operational transformation initiatives preferred
Benefits
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
operational excellencecomplianceservice KPIsperformance managementtooling assessmentscapex assessmentstalent capability assessmentscustomer experience improvementmaintenance performancewarranty compliance
Soft Skills
communication skillsinterpersonal skillsorganizational skillsattention to detailleadership qualitiespeer-to-peer trainingsupervisory trainingemployee retentionmorale supportperformance support
Certifications
high school diplomaGEDassociate's degreetechnical degree