FleetPride

Field Trainer – Store Operations

FleetPride

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Deliver engaging in-person and virtual training sessions for store and field teams focused on operational excellence, systems use, and customer experience.
  • Train on all operational systems including point-of-sale, inventory management, shipping, receiving, reporting, and data accuracy.
  • Provide on-site coaching and support during system implementations, process rollouts, and post-launch transitions to reinforce best practices.
  • Advise and assist in refining training tools, job aids, and process documentation to ensure clarity and consistency across all store locations.
  • Evaluate learner performance, identify skill gaps, and collaborate with field leaders to create targeted development plans.
  • Serve as a subject matter expert and resource for store teams, troubleshooting user or process issues and escalating as needed.
  • Champion a culture of continuous learning, operational discipline, and safety excellence.
  • Maintain strong cross-functional relationships with IT, Operations, and Learning & Development to ensure effective and timely training delivery.
  • Travel up to 75% to provide on-site support and facilitate training at multiple locations.

Requirements

  • 3+ years of experience training, mentoring, or supporting employees in a retail, distribution, or service operations environment.
  • Demonstrated success in delivering high-quality training in both front-of-house and back-of-house environments.
  • Strong communication and interpersonal skills with the ability to engage diverse audiences.
  • Proven organizational skills and attention to detail, with the ability to manage multiple priorities simultaneously.
  • Demonstrated leadership qualities or previous experience in peer-to-peer or supervisory training roles.
  • Ability and willingness to travel up to 75%.
Benefits
  • Full time
  • Up to 75% travel
  • Hands-on training
  • Engaging training sessions
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
trainingmentoringoperational systemspoint-of-saleinventory managementshippingreceivingreportingdata accuracyprocess documentation
Soft Skills
communicationinterpersonal skillsorganizational skillsattention to detailleadershipengagementcollaborationcoachingproblem-solvingadaptability