Mobile Service Manager
FleetPride
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- The Service Manager – Mobile serves as the frontline leader connecting FleetPride’s branch operations with customer sites, driving both service quality and profitability.
- This position is accountable for achieving or exceeding annual EBITDA, sales, and inventory goals while delivering dependable on-site support.
- Recruit, train, and mentor mobile service technicians, ensuring alignment with FleetPride’s quality and safety standards.
- Oversee all Mobile Service operations, ensuring efficient scheduling, dispatching, and workflow management across assigned territories.
- Deliver an outstanding customer experience by providing clear communication, technical guidance, and timely updates throughout the repair process.
- Manage department P&L to achieve profitability goals through effective labor management, inventory control, and cost discipline.
Requirements
- High school diploma or GED equivalent; bachelor’s degree preferred
- Computer literate and proficient with inventory catalogs and various Microsoft and Google Docs software and programs.
- Experience in Learning Management System administration and reporting, preferred
- Valid drivers’ license with a good driving record.
- Ability to travel up to 70% of the time is required.
Benefits
- Cell Phone
- Laptop – possibly w/diagnostic capabilities
- Motus or Company Vehicle(preferred)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
P&L managementinventory controlschedulingdispatchingworkflow managementtechnical guidanceservice qualityprofitability analysislabor managementcustomer experience
Soft skills
leadershipcommunicationmentoringtrainingorganizational skillscustomer serviceproblem-solvingteam managementadaptabilitytime management
Certifications
high school diplomaGEDvalid driver's license