Fleetio

Enterprise Account Manager

Fleetio

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Develop long-term, mutually beneficial relationships within our most high-value and strategic customer segment account base
  • Work to broaden Fleetio’s penetration across large fleet-holding enterprises
  • Deepen those enterprises’ use of Fleetio’s full suite of products and capabilities
  • Liaise between the senior-level customer stakeholders and cross-functionally within Fleetio
  • Shape each customer’s post-sale growth journey
  • Deepen and broaden product penetration
  • Solidify long-term, mutually beneficial partnerships
  • Uncover opportunities for expansion within existing key accounts and demonstrate the strategic and financial value our partnership brings to our customers
  • Drive ARR expansion by aligning our products and features with customer goals and objectives
  • Partner closely with Fleetio’s Customer Success team to maximize product adoption and optimization, value, and satisfaction
  • Communicate and present product demonstrations virtually (via teleconference) or in person
  • Serve as a thought leader and industry expert by providing meaningful industry insights and relevant trends and challenges

Requirements

  • 5+ years of sales and Enterprise Account Management experience with a track record of consistently and decisively exceeding quotas
  • Experience owning customer relationships throughout the customer lifecycle (from onboarding to utilization and expansion)
  • Extensive track record of undercovering customers business objectives to unlock previously unknown expansion opportunities, building multi-threaded and senior-level customer relationships, and articulating data-backed assessments of return-on-investment (ROI) to large-scale enterprises
  • Experienced and comfortable addressing C-Suite executives, operations managers, and sales executives
  • Relish opportunities to travel to view customer operations in-person to understand their use of technology and what opportunities exist for improvement or expansion
  • Keen sense of timing, killer presentation skills, and the confidence to push back when necessary
  • Ability to remain focused and disciplined with your time
  • Results-driven, highly organized, and the ability to thrive under pressure
  • Resourceful and determined, yet not afraid to ask for help
  • Excited by technology and its ability to make you more productive
  • Working in high paced, rapidly changing organization
  • Ability to travel as needed– up to 30% of time anticipated, usually for short stints (1-3 days, depending on location)
Benefits
  • Multiple health/dental coverage options (100% coverage for employee, 50% for family)
  • Vision insurance
  • Incentive stock options
  • 401(k) match of 4%
  • PTO - 4 weeks (increases at year two!)
  • 12 company holidays + 2 floating holidays
  • Parental leave - birthing parent (16 weeks paid) non-birthing (4 weeks paid)
  • FSA & HSA options
  • Short and long term disability (short term 100% paid)
  • Community service funds
  • Professional development funds
  • Wellbeing fund - $150 quarterly
  • Business expense stipend - $125 quarterly
  • Mac laptop + new hire equipment stipend
  • Fully stocked kitchen with tons of drinks & snacks (BHM only)
  • Remote working friendly since 2012 #LI-REMOTE
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
salesEnterprise Account Managementcustomer lifecycle managementdata-backed assessmentsreturn-on-investment (ROI)product adoptionproduct optimizationpresentation skillscustomer relationship managementstrategic account expansion
Soft Skills
relationship buildingcommunicationorganizational skillsresults-drivenresourcefulnessdisciplineconfidenceadaptabilityproblem-solvingtime management