Fleet Alliance

Business Analyst

• Provide oversight of business analysis activities within the delivery function, ensuring consistency and quality of delivery.
• Line manage and support the development and performance of business analysis resources within the delivery function.
• Act as an escalation point for complex requirements, issues, and stakeholder challenges.
• Work closely with the Head of Technology to support and shape the technology roadmap and prioritisation of initiatives.
• Conduct stakeholder interviews and workshops to gather and document requirements as user stories, process flows, or business requirements.
• Engage stakeholders regularly to understand and align their needs with project objectives.
• Analyse workflows to identify gaps and recommend process improvements.
• Collect and interpret data from various sources to guide decisions and validate solutions.
• Assess and challenge proposed features for alignment with business needs pre- and post-development.
• Prepare project documentation, updates, and reports on progress, risks, and outcomes.
• Develop training materials and user guides for new systems and processes.
• Collaborate with developers and IT to clarify requirements and ensure solutions meet expectations.
• Support test planning, execution, and UAT to ensure solutions meet requirements.
• Serve as a point of contact for system queries, offering guidance and basic technical support.
• Deliver solutions end-to-end by managing plans, tasks, stakeholders, and communication across the full project lifecycle.

Senior Business Analyst