FlapKap

Support Engineer

• Configure the policies in Bitdefender
• Manage the Splashtop account
• Handle complex server/cloud issues.
• Oversee network security (VPNs, Wi-Fi, firewalls, password management, 2FA).
• Maintain device inventory and enforce IT policies (onboarding/offboarding, access control, backups).
• Coordinate with vendors (ISPs, hardware suppliers, security tools).
• Support teams with hardware/software issues, license renewals, and basic integrations
• Assist with data privacy and security compliance

Senior IT and Technical Support Specialist

Business Development Rep

• Source, identify, and qualify SME leads across the UAE market through digital tools and data insights.
• Implement clever multi-channel outreach campaigns (phone calls, emails, social media, etc.).
• Manage the entire outbound sales process from lead generation to closing.
• Keep CRM updated with pipeline metrics, status updates, and conversion rates.
• Collaborate with the UAE-based team for smooth handovers, onboarding, and client success.
• Provide input on ideas, strategies, and market insights to enhance the sales process continually.

Business Development Executive

• **Key Responsibilities:**
• - Identify, engage, and convert potential SME clients within the UAE market.
• - Develop and execute strategic plans to achieve sales targets and expand our customer base.
• - Build and maintain relationships with key stakeholders, understanding their needs and offering tailored financial solutions.
• - Conduct market research to identify emerging trends and customer needs.
• - Collaborate with cross-functional teams to ensure seamless onboarding and customer satisfaction.
• - Track and report on sales metrics, presenting insights to leadership.

Business Development Manager

Risk

• Work closely with our credit and risk team and get hands-on exposure to real decisions that impact the business.
• Learn how data, risk, and growth balance in a fast-moving fintech
• Support credit assessments for SMEs using financial, operational, and behavioral data
• Analyze financial statements, bank transactions, and performance metrics
• Help monitor portfolio risk and identify early warning signals
• Prepare insights and reports for the credit and risk team

Senior IT and Technical Support Specialist

Business Development Executive

Business Development Manager

Credit & Risk Intern – 6 months