FlapKap

Support Engineer

• Configure the policies in Bitdefender
• Manage the Splashtop account
• Handle complex server/cloud issues.
• Oversee network security (VPNs, Wi-Fi, firewalls, password management, 2FA).
• Maintain device inventory and enforce IT policies (onboarding/offboarding, access control, backups).
• Coordinate with vendors (ISPs, hardware suppliers, security tools).
• Support teams with hardware/software issues, license renewals, and basic integrations
• Assist with data privacy and security compliance

Senior IT and Technical Support Specialist

Business Development Rep

• Source, identify, and qualify SME leads across the UAE market through digital tools and data insights.
• Implement clever multi-channel outreach campaigns (phone calls, emails, social media, etc.).
• Manage the entire outbound sales process from lead generation to closing.
• Keep CRM updated with pipeline metrics, status updates, and conversion rates.
• Collaborate with the UAE-based team for smooth handovers, onboarding, and client success.
• Provide input on ideas, strategies, and market insights to enhance the sales process continually.

Business Development Executive

• **Key Responsibilities:**
• - Identify, engage, and convert potential SME clients within the UAE market.
• - Develop and execute strategic plans to achieve sales targets and expand our customer base.
• - Build and maintain relationships with key stakeholders, understanding their needs and offering tailored financial solutions.
• - Conduct market research to identify emerging trends and customer needs.
• - Collaborate with cross-functional teams to ensure seamless onboarding and customer satisfaction.
• - Track and report on sales metrics, presenting insights to leadership.

Business Development Manager

Risk

• Work closely with our credit and risk team and get hands-on exposure to real decisions that impact the business.
• Learn how data, risk, and growth balance in a fast-moving fintech
• Support credit assessments for SMEs using financial, operational, and behavioral data
• Analyze financial statements, bank transactions, and performance metrics
• Help monitor portfolio risk and identify early warning signals
• Prepare insights and reports for the credit and risk team

Credit & Risk Intern – 6 months

• Conduct thorough analysis of financial statements, credit reports, and other relevant data to assess the creditworthiness of individuals and businesses.
• Evaluate the financial health of borrowers by analyzing their income, debt levels, and liquidity.
• Assess the risk associated with extending credit and make recommendations for credit approvals or rejections.
• Prepare detailed credit reports and summaries for internal and external stakeholders.
• Monitor and manage the credit exposure of existing borrowers by reviewing financial statements and conducting periodic risk assessments.
• Stay updated on industry trends, economic indicators, and regulatory changes that may impact credit risk.
• Collaborate with other departments, such as sales and underwriting, to gather and analyze necessary information for credit evaluations.
• Provide guidance and support to junior credit analysts in their analysis and decision-making processes.
• Develop and maintain relationships with clients, ensuring clear communication and understanding of credit terms and conditions.
• Assist in the development and implementation of credit policies, procedures, and risk assessment models to improve overall credit management.

Senior IT and Technical Support Specialist

Business Development Executive

Business Development Manager

Credit & Risk Intern – 6 months

Senior Credit & Risk Analyst