Principal Consultant – Subject Matter Expert, Process Safety Management
dss+
Enterprise Solution Consultant
Five9
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇬🇧 United Kingdom
Visit company websiteJob Level
SeniorLead
About the role
- Work closely with the Five9 partner network to provide presales support, onboarding, and ongoing training.
- Effectively communicate plans, progress, and status to both internal and customer organizations
- Partner with Account Executives to sell the Five9 solution into larger and more demanding Enterprise and Strategic companies.
- Articulate the value of Five9’ through presentations, demonstrations, and open discussion with customers.
- Continually seek opportunities to increase customer satisfaction and deepen client relationships by interacting effectively at all levels of the client organization.
- Develop materials in-line with specific sales and/or services opportunity requirements.
- Responsible for transitioning the customer to the services team for implementation.
Requirements
- Ability to work in a fast-paced environment with minimal supervision.
- Highly organized & able to manage multiple projects & tasks concurrently.
- Exemplary problem-solving ability & enthusiasm
- Excellent communication & presentation skills with the ability to articulate technology concepts at all customer levels from network engineer to C Level
- Understanding of enterprise level applications
- Understanding of IT infrastructure
- Ability to think and adapt to a rapidly changing environment and demands.
- Responsible for staying abreast of current technologies and industry trends.
- Ability to deliver demos and presentations that close deals.
- Years of experience 8+ Years Preferred
- Ability to Travel (40-60%)
Benefits
- Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.
- The more inclusive we are, the better we are.
- Five9 is an equal opportunity employer.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
enterprise level applicationsIT infrastructurepresentation skillsdemonstration skills
Soft skills
communicationproblem-solvingorganizationaladaptabilitycustomer satisfactionrelationship management
