
Senior DevOps Engineer – Compute Platforms
Five9
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $82,300 - $228,800 per year
Job Level
About the role
- Operate and support enterprise compute platforms across hardware, OS, virtualization, and container orchestration layers
- Deploy and maintain bare metal server infrastructure for Ubuntu OS with Kubernetes and hypervisors including Openstack & Harvester
- Implement and maintain PXE-based provisioning environments leveraging Redfish APIs for large-scale server deployments
- Install, patch, and maintain operating systems including Ubuntu and Harvester
- Operate and support virtualization and private cloud platforms, including KVM on Ubuntu, OpenStack environments and Harvester HCI
- Develop Infrastructure-as-Code using Ansible, Terraform, Helm and Git, with Python/Bash automation.
- Implement CI/CD pipelines for infrastructure updates, patching, upgrades, testing, and rollback.
- Perform firmware updates, patch management, and hardware health validation
- Monitor system performance, capacity, and availability; proactively address reliability risks
- Troubleshoot complex cross-stack issues spanning hardware, OS, virtualization, OpenStack, and Kubernetes
- Manage to SLAs, KPIs and error budgets
- Participate in on-call escalation support for complex platform-related issues
- Collaborate globally on change management, documentation, and operational best practices.
- Develop and maintain runbooks, operational procedures, and technical documentation
Requirements
- 6+ years of experience as a DevOps Engineer, Site Reliability Engineer, or Infrastructure Operations Engineer with a strong focus on compute
- Strong hands-on experience operating bare metal compute environments at scale
- Experience with PXE boot, automated OS provisioning, and server imaging systems
- Practical experience supporting Bare Metal as a Service (BMaaS) platforms leveraging Redfish APIs
- Strong Linux administration skills, especially with Ubuntu
- Operational experience with virtualization and private cloud platforms, including KVM on Ubuntu, OpenStack operations and troubleshooting, Harvester HCI
- Experience deploying and operating production Kubernetes environments
- Expertise with enterprise compute hardware, including Cisco UCS, Dell PowerEdge, Supermicro systems and HPE
- Proficiency with Infrastructure as Code tools (e.g., Terraform, Ansible, or similar)
- Experience building or supporting CI/CD pipelines for infrastructure and platform automation
- Strong scripting skills in Python, Bash, or similar languages
- Strong understanding on SRE functions like toil reduction, error budgets and meeting SLAs
- Proven troubleshooting and root cause analysis skills in complex distributed systems
- Excellent written and verbal communication skills
- Bachelor’s degree in computer science or equivalent professional experience.
Benefits
- Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost.
- Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.
- Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents.
- Generous employee stock purchase plan.
- Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
KubernetesUbuntuOpenStackHarvesterAnsibleTerraformPythonBashCI/CDPXE
Soft Skills
troubleshootingcommunicationcollaborationdocumentationoperational best practicesroot cause analysisreliability risk managementon-call supportSLA managementKPI management
Certifications
Bachelor’s degree in computer science