Manage the sale of Five9 products and services through named national (potentially global) partners.
Drive a business plan that allows us to scale our services and develop a robust partner ecosystem for services across several disciplines.
Develop an enablement strategy to attract, develop and maintain relationships with various distributors, resellers, or agents.
Build preference for Five9’s customer experience / contact center software and services within partners’ portfolios and sales teams.
Drive global sales results and pipeline development within key national (global) partners.
Drive partner enablement throughout the entire customer journey lifecycle.
Identify and expand critical relationships within named partners that deliver a profitable business model for and enhance Five9’s solutions and services capabilities.
Help expand the partner community within the Americas to accelerate growth, by recruiting and gaining commitment of national partners.
Develop, retain and own Five9’s strategic relationships within partners that can scale our solution and increase value to customers.
Develop, deliver and execute viable plan(s) which will represent Five9’s interest in promoting partner corporations branding, as well as ensure Five9 is represented as the first and best option for contact center solutions.
Align closely with Five9 Sales to represent the interests of the assigned partners within Five9 to elevate our partner visibility internally and externally.
Develop Partner Training and Enablement program and certification.
Align closely with Sales and Channel to close customer opportunities, manage forecasts and pipelines.
Structure and negotiate partnership agreements that lead to incremental value and capabilities.
Develop detailed operational plans with partners to include engagement models, sales targets, and GTM strategies.

Requirements

Proven experience working in a dynamic team focused on building exponential growth.
4+ years of experience in software sales, partner development, or business development within a cloud-based environment.
Emphasis on software sales.
A demonstrated ability to establish, maintain and grow business relationships successfully, with an emphasis on sales and partner processes.
Strong operational and analytical skills.
Ability to describe trends and provide insight from KPI’s.
Strong strategic thinking with a penchant for action and results.
Excellent project management and creative problem solving skills.
Exceptional communications skills, with a proven capability for public speaking, professional writing and active listening.
Bachelor’s degree or equivalent years of relevant work experience.

Benefits

Health, dental, and vision coverage, beginning on the first day of employment.
Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost.
Short & Long-Term Disability.
Basic Life Insurance.
401k saving plan with employer matching.
Access to an innovative mental health support platform that offers personalized care and resources.
Generous employee stock purchase plan.
Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

software salespartner developmentbusiness developmentcloud-based environmentoperational skillsanalytical skillsproject managementKPI analysisstrategic thinkingproblem solving

Soft Skills

relationship buildingcommunication skillspublic speakingprofessional writingactive listeningteam collaborationcreative problem solvingstrategic thinkingresults-orienteddynamic teamwork

Certifications

Bachelor’s degree